
Adeel Khan
It does not let you add transactions for self-award points. It has been like that for two months now; I tried to reach them through WhatsApp, and no agent ever contacted me despite initiating sessions for more than a dozen times over past two months. Not sure there is any other way to self-award. And I think after July 1st, you can't add the previous year's transactions. Which I think will be lost, considering their customer support and app issues. Worst Experience after update.
76 people found this review helpful

Jawad Akhtar
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app is easy to use. however you have only few options to redeem your points. the useless one is "state life". the second reason i don't like about the program is that they have no clear instructions on the app. thirdly, i used it for the passport fee for my wife. when i went to the passport office and i handed the receipt to them, they says it is not accepted. when i call help line they told me points cannot be redeemed and the point cn't be used for new passport. so my 11200 points are gone.
1 person found this review helpful

Noman Baber
waste of time and worst app...i am sending money to pakistan every month and never got any points even all the bank and other details are already added in remittance receiver section, and when i tried to use self award points it always gave me error. i even complained many times about the issue with proof receipts of remittance and after 10 to 15 days i got only 1 reply that dear customer, "Transaction not found at bank's end"
3 people found this review helpful