K KR
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I'm ;having ONE PLUS NORD CE 3 LITE 5G 258 GB 8 GB. After smooth functioning till software update, the issue faced after latest/recent update is that my OTG connection with Desktop has failed. Neither the phone is detected, nor the options for file transfer, music, midi etc is showing on connecting the OTG cable. The same was working fine till 3 weeks ago, after which software was update. Why software update instead of giving us better experience, worsens the situation, user experience?
4 people found this review helpful
Hi there! We deeply regret the inconvenience and would like to assist you in making your experience better. Please give us additional details at www.oneplus.in/support to investigate the case and assist you accordingly.
Chaitali Rao
I had really bad experience with the customer service. The app itself logs me out for no reason atleast 4 times while I'm searching for service requests in the span of 20 minutes which get's incredibly annoying.
2 people found this review helpful
Sagar Aagre
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I am extremely disappointed with the OnePlus store app and website. Despite attempting to process a transaction and utilize the exchange offer for a mobile phone, I have encountered numerous issues and roadblocks. Even after reaching out to customer support for assistance, I have not received any response or resolution yet .The lack of responsiveness and assistance from customer support has left me feeling frustrated and dissatisfied with my overall experience.
21 people found this review helpful