
José Ríos
last year this app was working fine, prior to join the balance into one, it's a lot better to have it split between card and platform balance. After that update the app is just going worse and worse, in my case I am unable to add accounts in the phone, must be done in browser, also, I cannot pass money to my bank account, always is saying cellular data connection failed, when using the same wifi/cellular data with other apps works just fine, it's only when sending money, that is really upsetting
1 person found this review helpful

daniela preza
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Even tho the wallet is helpful and thankfully, I have the physical card. The app fails A LOT! You're trying to send money to your card to pay something, it starts faillling and failling. Constantly "upgrading" the terms of service, very hard to keep up with what's current and what's no longer valid. Customer service is only available during certain hours, definitely not during the weekends; they only know how to say sorry, changing agents all the time for one issue who can't follow up properly
4 people found this review helpful

Julia Mizgireva
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The worst experience... There's an issue with the transaction confirmation if the fingerprint sensor on the device doesn't work. Other ways of confirmation are just not supported and there's no way to finish the transactions (which makes the app useless). The support team didn't provide any solution - the only way is to use another device (either to buy - which is too much for a transaction cost, or to provide an access to another person with another device - a great security, isn't it?)
2 people found this review helpful