OpenChair

OpenChair

About this app

Every empty chair costs money. OpenChair answers the phone when you're busy, fills last-minute cancellations, brings back lost clients, and tracks every dollar through checkout. Built for salons, barbershops, medispas, and beauty studios in Australia, New Zealand, and the UK.

WHAT ONLY OPENCHAIR DOES
• AI Concierge answers your phone while you're with a client. It books, reschedules, and takes deposits in your voice, on your number.
• Waitlist AI fills empty slots automatically. One venue recovered $405 last month.
• Processing Gaps lets you stack a walk-in over a client's colour processing time. Same chair, same stylist, two bills.
• Reconnect quietly wakes up inactive clients at 30, 60, and 90 days. The clients you forgot. They didn't.
• Style Match builds your online storefront around your brand. Custom domain, your colours, no OpenChair watermark.

SCHEDULING & BOOKINGS
• Drag-and-drop calendar with day, week, and month views
• Single or recurring series appointments
• Online booking through your own storefront
• Automatic confirmations and reminders

CLIENT MANAGEMENT
• Full profiles with visit history and treatment notes
• Before and after photo portfolio
• Preferences, allergies, and colour formulas in one place

CHECKOUT & PAYMENTS
• Stripe-powered card payments with Tap to Pay on Android
• Service bundles, deposits, and gift vouchers
• Per-staff commission tracking
• Transaction history and receipts

TEAM MANAGEMENT
• Individual staff schedules and working hours
• Role-based access so owners see everything and team sees what they need
• Performance and commission reports

REPLY TO EVERY CLIENT FROM ONE INBOX (ENGAGE, PRO)
• SMS, email, and missed calls in one thread per client
• AI drafts your reply based on the conversation so far
• Automatic birthday, rebooking, and reconnect campaigns

KNOW WHAT YOUR BUSINESS IS DOING (INTELLIGENCE, PRO)
• Revenue, retention, occupancy, and deposit performance
• Period comparisons without building spreadsheets
• AI narrative reports in plain English
• Recommendations you can act on today

NO SURPRISE BILLS
• Zero commission on new client bookings. Fresha takes 20 percent.
• Pro capped at A$199, NZ$199, or £99 per month no matter how big your team
• Card processing at 1.8 percent plus 30 cents. Fresha is 2.29 percent plus 20 cents.
• SMS and email included. Not a paid add-on.

Start free. Keep your chair, your clients, and your entire booking history. Upgrade to Pro any time for AI Concierge, Processing Gaps, advanced automation, and a custom-domain storefront. Cancel whenever. Your data exports with you.