OpenKey

3.8
291 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Openkey is Mobile key. With the OpenKey app, you can access hotel rooms around the world with a secure, convenient digital key directly on your smartphone.

OpenKey gives you the ability to:
-Easily access your guest room with the touch of a button
-Share your key with up to 4 other guests
-View your room number on the mobile key – ditch that keycard jacket!
-Explore hotel features like amenities offered, dining options and more
-Send a check-out request from your mobile key screen
-Rate your hotel stay from in the app

What's New With V.5?
We've redesigned the user experience to create a simple, fast and secure experience for hotel guests. Getting your mobile key is as easy as 1-2-3

1) Open the OpenKey app and request a mobile key
2) Receive a text message with verification code
3) Input mobile number, verification code and press 'get key'

It's that simple - with V.5 mobile keys are delivered lightning fast!
Updated on
Jan 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted
3.8
291 reviews
A Google user
August 26, 2019
Right, this app downloads, makes the correct key, but doesn't work on Android 9. I did a little investigating and my results: The app only works when both Bluetooth and GPS are on. Please include these in your instructions before more people get locked out of their rooms. Updating to a one star because your team says they went through troubleshooting, but I had to discover the fix. I even wiped my phone in my troubleshooting.
23 people found this review helpful
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OpenKey
August 23, 2019
Thank you for your feedback, and we apologize for any inconvenience. Support researched your ticket and was not able to replicate the issue on our Pixel. Next step is usually to work with the affected device directly. When we reached out, it was not a good time. Please feel free to call our support line if you would like to troubleshoot further.
John Gahbauer
September 24, 2022
Could not get this app to work despite giving all permissions. And why does a key app require file access permissions? We were lucky not to have arrived 20 minutes later when front desk closed or we would have been locked out for the night. They gave us a key card to use instead. Too bad this tech just doesn't work.
5 people found this review helpful
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OpenKey
September 26, 2022
Hi Palosanto, thanks for taking the time to leave a review. We're sorry to hear that you had such a negative experience with our product. We'd love to get more information and see if we can help troubleshoot the issue. Please provide the hotel, room number, and date of check in & check out.
Brittany Roberts
November 2, 2022
Pretty good and great idea only downfall is sometimes it will back you out and you have no way to get back to your room besides going to the original text and following the link back in also it'll sometimes not let your key work and you have to re set up in order to use phone as key again. All in all it's a superb app
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What's new

· Improved compatibility with Android 12/13
· Bug fixes and performance improvements