Storage Genie

166 reviews
Content rating
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About this app

Storage Genie is magic, it can grant you access to your Self-Storage facility without having to touch your phone. Simply drive up to the gate and it will open. No need to remove your phone from your pocket and search for an app.
• Ability to enter and exit the property, open doors, gates or elevators completely hands free.
• Ability to retrieve and view activity for your Self-Storage property.
• Ability to easily pay your Self-Storage rent from your mobile phone.
• Ability to call or email the Self-Storage facility.
Search for nearby Self-Storage facilities.
Updated on
Apr 14, 2020

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
166 reviews
Clay Allen
June 28, 2022
App doesn't work on android phones. I put in my unit and access code, and it just shows me a red circle with a "-" in it like I selected something wrong. I Contacted their support line and was told they were not able to replicate my issue and it must be my phone. I don't really understand that because I have a relatively current phone (galaxy note 20 ultra 5g). Had a friend plug in the info in their iPhone, it worked. Still won't open or recognize the gate nearby even when within an inch of it.
1 person found this review helpful
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Jim Young
June 14, 2020
Uneven and illogical. First, it does work, sometimes, that's why it gets a few stars, however it will sometimes not let me in and others not let me out. I see the developer saying that the facility can adjust that, but the facility can never get anyone to answer the phone. Secondly it always, ALWAYS starts by "looking for facilities", which is abysmally slow, and my facility is already chosen. There is no logic to programming it that way.
7 people found this review helpful
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OpenTech Alliance
June 15, 2020
Hello Mr. Young. We apologize that you are having issues with the app. If you could provide us with the property name and address, we can look into trying to address the issue. We have also shared the above information with our developers. Please send us additional information to our support site found here
Tony Anderson
February 13, 2021
Frequently inoperative. It wants to "Update Units" every time it launches, not infrequently that fails. It will bring me to a random list of storage units. It, more often, won't recognize that I'm at my storage unit. I can't tell if that's because the ordeal isn't working it the app, either way, it doesn't work. I run my business out of the storage complex so use the app multiple times a day.
4 people found this review helpful
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OpenTech Alliance
August 27, 2021
Hello Tony! Thank you for the feedback. We are sorry to hear you are having issues with Storage Genie. We would love to investigate the issue further and help resolve any outstanding concerns - please reach out to us at 1.602.773.1700. Thank you!

What's new

• Bug fixes