
RebelRocket
The odds of it actually working are slim to none. It has been 3 months since it last worked. Just memorize your access code and get used to entering it manually on the keypad. If you rely on this app, you'll be screwed & locked out. When it does work, be prepared to sit & wait while it tries to recognize which storage facility you're at & tries connecting to the access point. It is faster to key in the code manually. Don't believe me, just look at the apps overall rating of 2.9
5 people found this review helpful
OpenTech Alliance
July 5, 2023
Hello! We are sorry you are experiencing issues with the app. We encourage you to reach out to the facility manager to ensure the application is set up correctly on their end. If you continue to run into issues, please have your facility manager contact us at 1.602.773.1700. Thank you!

Josh Johnson
Very slow on Android. When opening the app the default screen is nearby storage facilities instead of my saved facility. So then I have to cancel and select my facility and then wait for it to connect and then open. I might as well just put my code in. I have the iOS version and the default screen when opening the app is the keypad access for my facility but it doesn't connect fast nor very far either. I guess the upside is less screen taps. Also missing feature: selecting which keypad to open
1 person found this review helpful
OpenTech Alliance
September 25, 2023
Hello Josh! We are sorry to hear that you've been having issues with our application, but greatly appreciate your detailed feedback! We will share this information with our team right away to investigate these issues further. Thanks!

j g
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Update: Works 1 out of 5 times for me on android devices. Informal user survey at my facility indicates problems are mostly with Android version of the software. App seems to work consistently for Apple users. On the Android platform, it appears that problems are related to the GPS location services interface. If this software is a port from Apple version, developers should start looking for differences there.
OpenTech Alliance
September 8, 2023
Hello! We appreciate for your feedback. We will share your message with our team and have them investigate this issue further. Thanks!