
Weeki Wachee Jim
Uneven and illogical. First, it does work, sometimes, that's why it gets a few stars, however it will sometimes not let me in and others not let me out. I see the developer saying that the facility can adjust that, but the facility can never get anyone to answer the phone. Secondly it always, ALWAYS starts by "looking for facilities", which is abysmally slow, and my facility is already chosen. There is no logic to programming it that way.
10 people found this review helpful
OpenTech Alliance
June 15, 2020
Hello Mr. Young. We apologize that you are having issues with the app. If you could provide us with the property name and address, we can look into trying to address the issue. We have also shared the above information with our developers. Please send us additional information to our support site found here www.opentechalliance.com/support/.

Tony Anderson
Frequently inoperative. It wants to "Update Units" every time it launches, not infrequently that fails. It will bring me to a random list of storage units. It, more often, won't recognize that I'm at my storage unit. I can't tell if that's because the ordeal isn't working it the app, either way, it doesn't work. I run my business out of the storage complex so use the app multiple times a day.
6 people found this review helpful
OpenTech Alliance
August 27, 2021
Hello Tony! Thank you for the feedback. We are sorry to hear you are having issues with Storage Genie. We would love to investigate the issue further and help resolve any outstanding concerns - please reach out to us at 1.602.773.1700. Thank you!

August Nicosia
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This app does what it is supposed to do most of the time. Just make sure to enable location, select your storage location, edit your info and you're good to go. I'm giving a 3 star review for now because the auto door open feature doesn't seem to work properly. They advertise you can keep the phone in your pocket and access points are supposed to auto connect and open but when I'm in my car they don't detect me for some reason, it also doesn't "auto" detect me 98% of the time. Fix for 5 stars
4 people found this review helpful