Storage Genie

255 reviews
Content rating
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About this app

Storage Genie is magic, it can grant you access to your Self-Storage facility without having to touch your phone. Simply drive up to the gate and it will open. No need to remove your phone from your pocket and search for an app.
• Ability to enter and exit the property, open doors, gates or elevators completely hands free.
• Ability to retrieve and view activity for your Self-Storage property.
• Ability to easily pay your Self-Storage rent from your mobile phone.
• Ability to call or email the Self-Storage facility.
Search for nearby Self-Storage facilities.
Updated on
Jan 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

248 reviews
Alison Brumfield
December 22, 2023
The app is supposed to connect when you're near and open when you click the button on the app. It won't open from my Samsung but will open from my husbands iPhone. It's very frustrating. I've tried uninstalling and reinstalling the app several times, no go. Funny thing, it USED to work! Maybe an 'update' make it not work? I don't know but it's not working now!
5 people found this review helpful
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OpenTech Alliance
December 28, 2023
Hello Alison! Thank you for connecting with us via email and providing additional feedback regarding your experience with Storage Genie. We completely understand the frustration and have passed on your feedback to our product team so they can investigate these issues further and work on a solution that delivers a better user experience. Thank you!
July 4, 2023
The odds of it actually working are slim to none. It has been 3 months since it last worked. Just memorize your access code and get used to entering it manually on the keypad. If you rely on this app, you'll be screwed & locked out. When it does work, be prepared to sit & wait while it tries to recognize which storage facility you're at & tries connecting to the access point. It is faster to key in the code manually. Don't believe me, just look at the apps overall rating of 2.9
8 people found this review helpful
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OpenTech Alliance
July 5, 2023
Hello! We are sorry you are experiencing issues with the app. We encourage you to reach out to the facility manager to ensure the application is set up correctly on their end. If you continue to run into issues, please have your facility manager contact us at 1.602.773.1700. Thank you!
j g
September 5, 2023
Update: Works 1 out of 5 times for me on android devices. Informal user survey at my facility indicates problems are mostly with Android version of the software. App seems to work consistently for Apple users. On the Android platform, it appears that problems are related to the GPS location services interface. If this software is a port from Apple version, developers should start looking for differences there.
4 people found this review helpful
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OpenTech Alliance
September 8, 2023
Hello! We appreciate for your feedback. We will share your message with our team and have them investigate this issue further. Thanks!

What's new

Bug Fixes & Optimizations