
David Jenkins
- Flag inappropriate
- Show review history
Update: Restarted my phone and was able to open app. However, I still frequently have issues with it crashing. It takes a couple tries to get the app to communicate with the charging station. There is also a bug in the app that does not let you add your vehicle to your profile. I cannot open the app because it keeps crashing on start up. It is really annoying that OpConnect forces you to auto load money onto your account and that the lowest amount you can auto load is $20.
3 people found this review helpful

Anthony a
Stole $20!!! Wasted an hour!!! It took me 35 minutes the 1st time just to set up my account and confirm it due to their faulty verification system. I'm the end i had to call a self help verify, then email them directly. Then you can't pay per session, you must add a card and add $20 minimum to your account. It failed to add my card 3x. The app was glitchy, buggy and mostly doesn't work. I managed to charge it only once and never again!!!!!
5 people found this review helpful

Sally Murphy
Only a few chargers in the area. App is really outdated. Customer service is terrible. Chargers are always down and some were updated and some are still not. No other way to charge except through the app. The old ones you could use a member card or credit card. I also would like if they sent reminders your balance is low. It won't charge if you have less then $3 on your account. To find out if it's the station that's always down or if its your account is low, you have to go to the app to billing
12 people found this review helpful