
Sam N
I like the service, but not a big fan of the app. Biggest complaint being that you have to sign in every time you open it. Which I get from a security standpoint, and it would be fine if you could just do it with biometrics/passkey, but you can't. The most efficient login method offered is singing in through 3rd party logins like Google, which makes no sense to require every time you open an app. The app is on your phone, your account is on your phone, so more steps but not more security.
92 people found this review helpful
Hi Sam, thank you for the thoughtful feedback. We understand the frustration of signing in each time. While security is key, we want the app to be more convenient too. Biometric and passkey login are on our roadmap, and your input helps us prioritize. Feel free to reach us anytime at support@optery.com

Melissa Moldrup
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The first few days the app showed some results in removing my info. At that time it showed multiple removals "pending", however, after a few months this did not change. Not worth it.
2 people found this review helpful
Thanks for sharing this, Melissa. We understand your concern and will review the data brokers that stayed “pending” for too long. Some sites update slowly, but we want to check this for you. Please reach out to support@optery.com
so we can look into your account and provide more details.

Chad Johnson
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Edit: After Optery released their updated version of the app, I can login! And now the app seems to work great! Original Review: Unfortunately, I can't even login. The regex they use for client-side validation of email addresses doesn't allow my email address, even though it's a valid email. So, for now, I guess I wait for Optery to release an updated version of the app with a standards-compliant email regex that actually lets me login and use the app. Until then, the app is useless.
179 people found this review helpful
Hi, thank you for your feedback. We’ve made a big update to the app, including fixing email login issues. Please let us know if you encounter the same problem, and feel free to reach out to our customer support at support@optery.com
for assistance.