Oracle Cloud On Call

Oracle America, Inc

About this app

The Oracle Cloud On-Call app is exclusively for users of Oracle's Ocean system, it streamlines incident management and communication processes. Oracle Cloud On-Call app provides real-time visibility into incidents across multiple queues, ensuring prompt responses and adherence to service level agreements (SLAs)

Key features of the Oracle Cloud On-Call app include:
- A consolidated list of incidents from all queues.
- Operational actions can be initiated directly from the app.
- Ability to page another user within the Oracle Ocean system.
- Real time updates on new incidents and incident status changes.

The Oracle Cloud On-Call app empowers teams to efficiently manage incidents and improve their response times. By leveraging real-time insights and streamlined communications, users are able to maintain high service standards and enhanced operational efficiency, within the Oracle Ocean System.

Ratings and reviews

The app functions fine but is pretty basic. The main issue i see is it's automatically adjusting the global notification volume level to max every time an alert comes in which I don't want or need it to do at all. This a deal breaker, I keep my phone notifications very low during working hours as I join a lot of calls during the day and don't need them interrupted with obnoxiously loud notifications that I can't turn down. I have no other choice but to uninstall this app until this is fixed.

No way to allow notifications. no settings on this app

What’s new

bug fixes and improvements