Getak Partner

MSTSUDAN

About this app

Getak Partner is the official partner app for restaurants, cafés and shops selling on the Getak food delivery marketplace in Sudan. It puts your daily store operations in your pocket: receive customer orders, accept or decline them in seconds, control what's available on your menu, set realistic preparation times and open or close your store whenever you need — all from one simple app.

Built for busy kitchens in Khartoum and across Sudan, Getak Partner helps you serve customers faster, avoid cancelled orders and keep your store information accurate at all times.

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ACCEPT OR DECLINE ORDERS
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• See every new customer order as soon as it arrives
• Review the order details and items before you confirm
• Accept an order with one tap to start preparing it
• Decline an order if you are unable to fulfil it
• Add extra preparation time when accepting an order during rush hours, so customers always know when to expect their food

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MANAGE ITEM & COMPONENT AVAILABILITY
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• Mark any menu item as available or out of stock in a few taps
• Switch individual components — such as add-ons, sides, sauces and options — on or off when they run out
• Bring items back online as soon as they are ready again
• Stop customers from ordering dishes you cannot prepare and reduce cancellations

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ADJUST PREPARATION TIME
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• Set your standard preparation time so customers see accurate delivery estimates
• Increase it when the kitchen is busy and reduce it when things are quiet
• Keep delivery times realistic and customers satisfied

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OPEN OR CLOSE YOUR STORE
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• Open your store on the Getak marketplace when you are ready to receive orders
• Close it temporarily for a break, during prayer times, at the end of the day or whenever you need
• Stay in full control of when customers can order from you

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CONTACT THE MARKETPLACE
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• Find Getak's support contact information directly inside the app
• Reach the Getak team quickly whenever you have a question about your store or an order

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WHY GETAK Partner?
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✔ Simple, fast and easy to learn for any staff member
✔ Available in English and Arabic
✔ Designed for restaurants, cafés, bakeries, sweet shops and food stores in Sudan

WHO CAN USE IT
Getak Partner is for businesses registered as partners on the Getak marketplace. A Partner account provided by Getak is required to sign in.

Not a Getak partner yet? Contact the Getak team to list your restaurant or store and start receiving delivery orders from customers near you.