Works as intended. Handy for reporting outages and similar issues. Also, the approximate power restoration times they quote, wait for it, it's not what your expecting, appear to be accurate and sometimes even shorter to restore- never long. It's refreshing to have a power company that actually makes most things easy and accessible. It could be the local crews and support people that give me this impression, but that has been my experience in southern Sullivan County in New York. Kudos O&R 👏
2 people found this review helpful
Absolutely broken! The newest version insists on forcing you to re-register your account number with the app but it never allows you to move past the screen asking you to select the account address, as there is no activation button to do so. So you go in endless circles of texting codes, entering the code, trying to confirm the address...back to square 1.
4 people found this review helpful
We're so sorry you're having trouble logging in to the app. Please email us here: https://www.oru.com/en/accounts-billing/contact-customer-assistance-form. A member of our team will look into these issues and try to help. - Stephanie C.