
A Google user
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I'm not sure why there are so many negative reviews, but it worked pretty well for me on my Pixel 3XL when I tested it with several garden spots, an A19 bulb and the gateway. I would like to see more choices for the active light patterns, and you should make it easier for people to know that they can click on the bulb name to change the name of the bulb.
1 person found this review helpful
Hello Darren Rose, Thank you for your feedback. I will forward this to our development.

A Google user
Wish I would have read the reviews ahead of time. Count me in for more of the same. Groups work occasionally, but not often, and when they do it is one at a time and hit or miss. Some come on, some take two or three requests. Lights constantly lose connection. Ask for all lights blue, three turn blue, 5 stay white, two blink through the spectrum. This not ready for prime time offering was launched way too soon. I know, sorry to hear, contact customer support...
2 people found this review helpful
Hello Barry Baker, Thank you for your honest feedback. Yes I would suggest that you contact the customer support directly - lightify@osram.com. We can have a look in you system updates and can give you an advice. Thank you!

A Google user
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Horrible, complicated app, and products that disconnect from the gateway/hub for no reason. Very poor instructions as well. It was as if they didn't think it was worth it to put easy, step by step instructions to allow for easy connections. When there are so many other products out there that do not use hubs, you would think they'd go the extra mile to make it worth it. I consider myself pretty tech oriented, but the whole experience left me disappointed to say the least.
6 people found this review helpful
Dear Brian McCaffrey, thanks a lot for your feedback. Please contact our customer support team email: lightify@osram.com that we can solve your issue as soon as possible.