Mi Movistar Ecuador

4.6
162K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Faster, more intuitive, and with a completely revamped design to make managing your portfolio easier than ever.
It's not just a new look: it's an optimized experience from start to finish, based on advanced technology that improves performance, stability, and navigation.
Discover a modern interface, clearer processes, and all the tools you need at your fingertips.
Update now and experience this new experience.
Updated on
Dec 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 3 others
This app may collect these data types
Personal info, Messages, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
161K reviews
Diego Romero
December 5, 2025
still some kinks to work out on their website, the app seems better designed
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Telefónica Movistar Ecuador
December 18, 2025
Hola Diego soy Elías, En breve recibirás un mail de GooglePlay con el enlace de este formulario 👉 https://bit.ly/ReporteAPPMovistar Registra tu número celular y te contactaré de inmediato #ConectaConLoQueTeMueve🥳
Linda Nunez
May 14, 2024
the application is not all that bad. Frankly expected more from a company with Movistar level status. But, the worse is the horrible customer service provided by their Ecuador service. If you have a problem, good luck! because they CANNOT make up their mind on what the problem or solution to the problem is. they refuse to communicate with a supervisor or manager. according to the reps, they are not available or never call for those that dupe you to think they will. STAY AWAY if you can from MOVI
5 people found this review helpful
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Telefónica Movistar Ecuador
May 14, 2024
¡Hola soy Raúl! Asesor de Movistar.✨ Lamentamos los inconvenientes causados. Para poder validar tu problema y brindarte soporte, recomiendo puedas comunicarte desde nuestra chat atención al cliente. Escríbenos al número WhatsApp 0999001140 con gusto te apoyaremos con la información solicitada y ayudarte con tu requerimiento.✨
Ibeth Lara
August 19, 2025
Good app for checking balance and promotion codes
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Telefónica Movistar Ecuador
August 19, 2025
Hi Ibeth, I'm Elías. I'm glad you like the Mi Movistar app. #ConectaConLoQueTeMueve🥳

What’s new

¡Descubre las nuevas mejoras que App Mi Movistar trae para ti! Consulta el detalle de tu factura, el historial de consumo mensual y accede a ayuda en línea rápidamente. También trabajamos en mejoras internas para seguir evolucionando la experiencia en la app. ¡Actualiza ya y aprovecha estas novedades!

App support

About the developer
CATHY ALEXANDRA MORALES LOPEZ
telefonicaecuadorapp@gmail.com
URB. CASTILLA MZ-10 SL-14 / LA AURORA (SATÉLITE) - DAULE 091910 Guayaquil Ecuador