
احمد بيرام
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It's the worst app I ever seen in my life, I've reserved room in a hotel from this APP and got confirmation but when arrived the hotel said they couldn't find my reservation, I don't recommend this app for a booking.
3 people found this review helpful
Zonline Ticaret ve Turzim A.S
November 29, 2022
Hello dear user, first of all we apologize for our late return. We are very sorry for the unfortunate situation you experienced. You can share your contact information via help@otelz.com so that we can assist you better. Thank you for your understanding.

Ammar İdres
If it is possible to give this app zero star I'll do that. This app is not trusted at all. We made our reservation by it and we payed, but it turns out that there is no reservation at the otel reception and the otel is not letting us in. What a pity.
3 people found this review helpful
Zonline Ticaret ve Turzim A.S
November 29, 2022
Hello dear user, first of all we apologize for our late response. We are sorry for the unfortunate situation you experienced. You can share your contact information via help@otelz.com so that we can assist you better. Thank you for your understanding.

Adhem J
I booked through u.I arrived hotel,the clerk confirmed my booking&took my bag&told me come back at 1pm to check in,I came back,the owner said its not the hotel u booked in,I said how is that possible if I made confirmation in morning with same hotel name&rooms,he said then, ok its the same hotel but I will cancel ur reservation,I emailed u many times, ur response was we r not able to reach u on your phone&thats it. I ended up booking in expensive hotel,I will never recommend or book through u
3 people found this review helpful
Zonline Ticaret ve Turzim A.S
November 29, 2022
Hello dear user, we apologize for our late return. We are very sorry for the problem you are experiencing. You can share your contact information via help@otelz.com so that we can assist you better. Thank you for your understanding.