
Edward Bassett
Scam product, tried to update ottocast mini 3.0. you cannot have a simultaneous connection to wifi and LTE so you will never be able to update the device, also tried using a USB to Ethernet cable connected to phone and it doesn't allow the connection. the android auto lags and drops all the time and requires you to unplug and plug back in. requested a refund and they keep asking for "videos" of it not working and all these tier 1 troubleshooting steps. waste of $50, stick with AAwireless.
4 people found this review helpful

Dave
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No support for the app. There is a code needed to "activate" the app but the app only allows a few seconds. By the time the email is sent and received and the code seen the app has already timed out. I have reached out to the support email for the app but zero response. UPDATE: two months later and ZERO support. ZERO replies from support or any of my posts on the ottoplay official pages. If I could give this less than one star, I would.
41 people found this review helpful

Mohsin Sattar
Very poor app. Really enjoyed the otto cube but needs to be updated. The app gives instructions for a manual button to click on the cube (there isn't a button to push/reset) so your stuck in a cache 22 . Glad I didn't blindly upgrade to the newer model, as seems others are having the same issue woth updates. Very disappointed, and that less thought has been given to what could be a great product. No help online, or generic hoops to troubleshoot. ZERO afterservice support.