First Outbound Assistant

HEXA TEKNOLOGI KREASINDO

About this app

First Outbound Assistant is an integrated communications management application specifically designed to support the efficiency of First Outbound's customer service. As an omnichannel platform, this application allows the admin team to professionally manage all WhatsApp interactions in one place.

This application is a reliable assistant for admins and customer service, ensuring every customer inquiry, outbound schedule coordination, and after-sales service is managed quickly and organized.

Key Features:

Centralized Dashboard: Monitor all team chat activity in a single dashboard.

Shared Inbox: Multiple admins/agents can access a single WhatsApp number simultaneously without any issues.

Quick Response: Increase the speed of response to First Outbound clients.

Customer Service Management: Distribute chat tasks to the assigned team with a streamlined system.

Data Synchronization: Fully integrated with the backend system for accurate information.

Raise your operational service standards and ensure every client receives the best possible response through First Outbound Assistant.

Developed by:
Hexa Teknologi Kreasindo

What’s new

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