OVO Energy

3.2
8.04K reviews
500K+
Downloads
Content rating
Everyone
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About this app

OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.

With the OVO Energy app, managing your energy is easy. You can...
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you are on.

P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email hello@ovoenergy.com.
Updated on
7 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
7.62K reviews
JR
22 May 2024
Used to be great. This used to be a fantastic energy app. Now it's just a muddled mess proritising pushing additional products. Update based on the reply from OVO. There's no outside adverts or pop ups. It's all OVO's additional products, boiler cover, solar panels etc, anything that requires me to give ovo more money. I just want to see my energy usage and how much it cost me in a simple, easy to navigate manner without having OVO's additional products rammed down my throat.
3 people found this review helpful
Did you find this helpful?
OVO Energy
22 May 2024
Hi there JR, I'm very sorry for any ongoing problems you're having with the app regarding any adverts or pop-ups preventing you from using it. Please try updating your app to the latest version. If the issue continues, please log in via our website to manage your account: https://my.ovoenergy.com/login >Jasper
Annemarie McKee
15 March 2024
Absolutely no point in having this app as it will not allow you to log into it. When you enter your login details it just shows a page saying they are upgrading the app, with a button underneath to log into the main website. I thought maybe it needed updating but it had one in Jan 2024 and there's no new update. Will look into changing energy supplier over this and hopefully find a company whose app actually works.
52 people found this review helpful
Did you find this helpful?
OVO Energy
18 March 2024
Hi Annemarie, I'm sorry our app hasn't been working as it should for you. Please reach out to us directly and we would be happy to look into this further for you. You can find out how to reach us here- https://www.ovoenergy.com/help Thanks, Laura-Ann
Ruaridh McGeorge
17 May 2024
I just keep getting an error saying "Sorry there was a problem logging you in" and nothing else my only option is to log out and then log in again to the same error? very frustrating
Did you find this helpful?
OVO Energy
20 May 2024
I'm sorry to hear the app is not accepting your details, Ruaridh. If you're unable to sign in at all at present, please email a summary of your issue and your account number to ovoapp.support@ovo.com so that we can fully investigate this for you. Please don't share any sensitive information. Thanks, Jasper

What's new

We've made some minor changes to help us improve your app experience.