OVO Energy

3.2
8.09K reviews
500K+
Downloads
Content rating
Everyone
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About this app

OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.

With the OVO Energy app, managing your energy is easy. You can...
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you are on.

P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email hello@ovoenergy.com.
Updated on
7 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
7.68K reviews
Christina Carus
17 June 2024
This was a great app. I use it frequently to monitor my electricity usage. However, since joining Ovo Beyond, all of my insights have disappeared. I used to be able to see where the electricity was being used, e.g, white goods, appliances on standby, heating, etc. Now, all I have is a message to update my profile to get accurate insights, which I've done over and over! I can't see any way to opt out of Beyond to fix this issue. Such a shame.
Did you find this helpful?
OVO Energy
18 June 2024
Thanks for your valuable feedback, Christina. Please can you email a summary of your issue and your account number to ovoapp.support@ovo.com? (Please don't share any sensitive information). We'd love to take a further look into this. Thanks, Charlie
JR
22 May 2024
Used to be great. This used to be a fantastic energy app. Now it's just a muddled mess proritising pushing additional products. Update based on the reply from OVO. There's no outside adverts or pop ups. It's all OVO's additional products, boiler cover, solar panels etc, anything that requires me to give ovo more money. I just want to see my energy usage and how much it cost me in a simple, easy to navigate manner without having OVO's additional products rammed down my throat.
6 people found this review helpful
Did you find this helpful?
OVO Energy
22 May 2024
Hi there JR, I'm very sorry for any ongoing problems you're having with the app regarding any adverts or pop-ups preventing you from using it. Please try updating your app to the latest version. If the issue continues, please log in via our website to manage your account: https://my.ovoenergy.com/login >Jasper
Phil Barker
12 June 2024
Every time I use the app I get asked to sign up for emails and its getting annoying. It's the same with content ads. Despite closing these in-app cards over 20 times they appear again and again. I did briefly give in and sign up to emails but they were too frequent. Its aggressive marketing.
Did you find this helpful?
OVO Energy
12 June 2024
Hi Phil, I'm very sorry to hear about the marketing issues you are having. We'd be happy to change your marketing consent for you so you no longer recieve these emails, please contact us using our Customer Help Centre here: https://www.ovoenergy.com/help ^Natalie.

What's new

We've made some minor changes to help us improve your app experience.