3.4star
389 reviews
50K+
Downloads
Everyone
info
About this app
The SafeUT Crisis Text and Tip Line app provides 24/7 access to crisis counseling and school tip reporting for students and their parents and guardians that live in the state of Utah. After installing the app you can connect directly to the UNI CrisisLine or report a confidential tip on bullying, school threats of violence or concern about someone in crisis. CrisisLine staff can assist with a wide variety of problems, including emotional crisis, grief and loss, drug and alcohol problems, mental health issues, self-harm and suicidal behavior.
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3.4
389 reviews
Rouse Rouse
- Flag inappropriate
February 19, 2021
It's alright I suppose, but definetly isn't the most reliable. Whether it be the long delay when sending/recieving messages or unhelpful advice, it feels difficult to communicate with others. Not to say it hasn't helped in certain situations because it absolutely has, but it's not uncommon to find yoirself questioning whether or not the person you are speaking too is qualified. The biggest issue for sure though is the delay in sending messages.
11 people found this review helpful
University of Utah Healthcare
March 2, 2021
Hi Rouse Rouse, we are sorry to hear of the issues you are having. Is the delay in SafeUT responding to your messages or your messages sending to us? All of our clinicians have at least a Master's degree in mental health but communication over chats can be especially hard. We will always be there for you if you ever need to reach out again.
Bridget G
- Flag inappropriate
- Show review history
June 3, 2020
Once again the app is experiencing issues that make it IMPOSSIBLE to start a chat. When you send a message, it reads, "Error, please try again later" and kicks you out of the dialog. When you go to click on the number to call, it's improperly formatted and goes to the "Call not completed. Please check the number you are dialing and try again." I thought this app was supposed to help people in the moment? Not days later when they decide to fix things. Edit: Uninstall and reinstall done prior.
18 people found this review helpful
University of Utah Healthcare
July 2, 2020
Bridget, we are sorry you have had issues with the SafeUT app. Please send us a screenshot of the error message you are receiving so we may forward this on to our IT team. You may also email us at SafeUT@hsc.utah.edu Thanks!
A Google user
- Flag inappropriate
August 27, 2019
It was helpful to be able to help a friend. It does have some bugs, it keeps exiting the app, which can really be harmful for someone that needs to text or call someone immediately, but it suited well for my purpose. Just kind of smooth it out and that would be great👍
34 people found this review helpful
University of Utah Healthcare
December 11, 2019
We apologize for the delayed response. We have updated the app recently and hope it works better for you. If you have any additional concerns, please contact us directly at SafeUT@hsc.utah.edu
What's new
Bug fixes and performance improvements
