411 reviews
Content rating
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About this app

The SafeUT Crisis Text and Tip Line app provides 24/7 access to crisis counseling and school tip reporting for students and their parents and guardians that live in the state of Utah. After installing the app you can connect directly to the UNI CrisisLine or report a confidential tip on bullying, school threats of violence or concern about someone in crisis. CrisisLine staff can assist with a wide variety of problems, including emotional crisis, grief and loss, drug and alcohol problems, mental health issues, self-harm and suicidal behavior.
Updated on
Dec 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

402 reviews
Rouse Rouse
February 19, 2021
It's alright I suppose, but definetly isn't the most reliable. Whether it be the long delay when sending/recieving messages or unhelpful advice, it feels difficult to communicate with others. Not to say it hasn't helped in certain situations because it absolutely has, but it's not uncommon to find yoirself questioning whether or not the person you are speaking too is qualified. The biggest issue for sure though is the delay in sending messages.
23 people found this review helpful
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University of Utah Healthcare
March 2, 2021
Hi Rouse Rouse, we are sorry to hear of the issues you are having. Is the delay in SafeUT responding to your messages or your messages sending to us? All of our clinicians have at least a Master's degree in mental health but communication over chats can be especially hard. We will always be there for you if you ever need to reach out again.
Bridget G
June 3, 2020
Once again the app is experiencing issues that make it IMPOSSIBLE to start a chat. When you send a message, it reads, "Error, please try again later" and kicks you out of the dialog. When you go to click on the number to call, it's improperly formatted and goes to the "Call not completed. Please check the number you are dialing and try again." I thought this app was supposed to help people in the moment? Not days later when they decide to fix things. Edit: Uninstall and reinstall done prior.
29 people found this review helpful
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University of Utah Healthcare
July 2, 2020
Bridget, we are sorry you have had issues with the SafeUT app. Please send us a screenshot of the error message you are receiving so we may forward this on to our IT team. You may also email us at SafeUT@hsc.utah.edu Thanks!
Claire Pratt
July 4, 2022
This app is very good. I was having a pretty bad time with my mental health and was able to talk to a counselor who was very sweet, genuinely concerned, and was actually a real person. She taught me coping techniques and comfort that I couldn't search up online, as well as being personalized. There was a few glitches such as getting notifications 2 minutes after the message was sent as well as some messages were sent twice, but other then that it was pretty good.
11 people found this review helpful
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University of Utah Healthcare
August 3, 2022
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at SafeUT@hsc.utah.edu! Have a wonderful day!