2.6
58 reviews
Content rating
Everyone
5K+
Downloads
Content rating
Everyone
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About this app

Use your mobile device to interact with your community’s HelloPackage package room!

With the HelloPackage mobile application you can: sign up for service, get notified when packages arrive, see pictures of your packages, gain access to your package room, send packages, and more!
Updated on
Apr 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
53 reviews
Dustin Abele
October 15, 2020
The app is complete garbage. Currently having a login error that immediately logs me out due to "inactivity" even though I am trying to login on. Also, the app doesn't allow for saved passwords on android devices, so it's a huge pain in the ass to try an login when it logs me out. Not my first login issue either. I just want to pick up my packages! Also, why don't they use a QR generator/scanner instead of making me type in a passcode everytime I need to pick up a package.
13 people found this review helpful
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Laura Drebushenko
April 29, 2026
was always awful but now it won't even let me sign in. Pages within the app won't load.
4 people found this review helpful
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Package Solutions, Inc
January 24, 2025
Hi Laura, thank you for taking the time to share your experience. We're sorry to hear how frustrating this has been for you, that’s not the experience we want anyone to have. We’d love the chance to address these issues directly, please reach out to us at https://packagesolutions.zendesk.com/hc/en-us/requests/new, so we can look into this for you.
Sara B
January 22, 2025
Almost never works! My app is up to date, but it never alerts me of packages (thankfully I see the email notification). It won't save vacation settings, and if I can't access my package information, what is the point really. Super frustrating.
2 people found this review helpful
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Package Solutions, Inc
January 24, 2025
Hi Sara, I’m really sorry to hear about the frustration with the app. This isn’t the experience we want for you, and we’d like to help. Please reach out at https://packagesolutions.zendesk.com/hc/en-us/requests/new so we can look into these issues and get things running smoothly. Thank you for letting us know!

What’s new

- view and manage packages of related residents
- extended logs for user activity
- minor bugfixes and improvements
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Content rating
Everyone
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App support

Phone number
+14043825805
About the developer
Package Solutions, Inc.
paulfavorov@packagesolutions.com
3069 Amwiler Rd Ste 6 Atlanta, GA 30360 United States
+1 404-558-0668
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