65 reviews
Content rating
Everyone
5K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Use your mobile device to interact with your community’s HelloPackage package room!

With the HelloPackage mobile application you can: sign up for service, get notified when packages arrive, see pictures of your packages, gain access to your package room, send packages, and more!
Manage your packages at a HelloPackage-equipped community
Updated on
Jul 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

60 reviews
Dustin Abele
October 15, 2020
The app is complete garbage. Currently having a login error that immediately logs me out due to "inactivity" even though I am trying to login on. Also, the app doesn't allow for saved passwords on android devices, so it's a huge pain in the ass to try an login when it logs me out. Not my first login issue either. I just want to pick up my packages! Also, why don't they use a QR generator/scanner instead of making me type in a passcode everytime I need to pick up a package.
13 people found this review helpful
Did you find this helpful?
Maureen Patchell
June 2, 2026
Fine for the first few months or so, then just became meh. The app stopped notifying me of packages about 2 months ago and didn't show any incoming/past packages but thankfully still getting text notifications. Randomly decided to open the app today and couldn't log in at all; it wasn't recognizing my email, password, or number. Managed to finally log into the app but not until after logging into their website first.
Did you find this helpful?
hassan kaous
October 20, 2020
Being forced to use this service by our property management. It's an Awful app. Signed up for an account but it didn't send a confirmation email. Seems like the account is just stuck in limbo now. Also awful website as well. Just all sales related stuff. Have to dig to find out account management page. Edit: Worst app and service. Avoid apartments with this service.
9 people found this review helpful
Did you find this helpful?

What’s new

- app version change
- minor UI and performance improvements
Content rating
Everyone
Learn more

App support

Phone number
+14043825805
About the developer
PACKAGE SOLUTIONS, INC
paulfavorov@packagesolutions.com
5456 Peachtree Blvd Atlanta, GA 30341-2235 United States
+1 404-558-0668