PagerDuty

PagerDuty, Inc.

About this app

PagerDuty turns any signal into insight and action to improve agility and visibility across organizations. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents for exceptional customer experiences. As revenue and brand reputation depends on customer satisfaction, more than 9,000 small, mid-size and enterprise global customers such as Comcast, Lululemon, Slack, IBM and Panasonic use and trust PagerDuty to maximize their time and increase their business response and efficiency.

PagerDuty for Android enables the following:

FLEXIBILITY OF NOTIFICATIONS
Receive unlimited push notification alerts and set custom sounds for alerts.

TAKE ACTION FAST
Easily access and respond to open incidents (acknowledge, resolve, or reassign).
You can also create new incidents directly from the mobile app.

THE INCIDENT DETAILS YOU NEED
View incident details, grouped alerts, and resolution timelines at a glance.

MANAGE ON-CALL SCHEDULES
View your on-call shifts and team schedules. Book overrides for yourself or your teammates.

RECRUIT THE RIGHT PEOPLE
View user directory for user on-call schedules and contact information.
Easily loop in responders for additional help with a single tap.

REMEDIATE FROM MOBILE
Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents.

*A PagerDuty user account is required to use this application.

Ratings and reviews

Only had it installed for a couple days, but in Android 14, it doesn't work with Modes in that it doesn't show up as an app to choose in the list to bypass Do not Disturb. I have work and sleep modes that mute notifications for almost everything, and I need to add this app as a bypass, but it does not appear in the list to choose.

Samsung flip 5, all permissions are set correctly, test notification works fine. I do not get push notification, sms or email when new tickets come in. The app does not make a sound. This app is useless. ‐---- Edit: I was able to fix this by updating the notification settings on the pagerduty website not within the app. So stupid that the app doesn't sync with the website settings. ---- Edit: The developer responded to my review below but their response does not address the issue

Please default to open incidents again (or give me the choice). The most common things I use the app for is Acknowledging, Snoozing and resolving incidents, and also creating a new page. All of this is now hidden behind another tap from the new home screen using a narrow bit of text which can be missed easily. I understand there can be some useful info in there, but I would much rather THAT information be more taps away. I used to be able to open the app, quickly swipe and be done; no more.

What's new

What's new in version 7.89:

Critical Bug Fix: Fixed an issue with Live Call Routing (LCR) where users couldn't listen to recordings from Incident details

Send feedback to [e-mail]. Sign up for Early Access at https://www.pagerduty.com/early-access and select 'Mobile App Enhancements'