
A Google user
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I downloaded this app and followed the instructions for android. It finds my router, I put in the password and press next. An error pops up saying the camera has no internet connection... But the progress bar still moves, so I leave it. After several minutes I get an error that I put in the wrong password (I did not). I noticed it's kicking me off my phone's wifi connection at the point where the first error pops up. I used a totally different phone. Same thing. It's the app. It's bad. Fix it.
14 people found this review helpful

A Google user
This app needs LOTS of work (rated as one as zero was not available). It leaves a notification on my and my wife's phone that cannot be removed. Absolutely no description of why being notified. Looks like there is a "X" on the notification icon, but text just states -"Home Network". Cannot remove, unless I force stop and then won't notify. Troubleshooting website is useless. Some links take you to air quality website or don't work at all. In addition, it requires phone location to be on. No reason for that. Requires access to contacts. No reason for that as it only can notify through the app. Would be nice if would send a text or email for notification, so app does not have to run all the time. You have to be on same network as camera to install app. Nice security feature, but won't be good if I get a new phone as I am 700 miles from camera most of the time (hope phone does not die). The app itself seems to be working fine with the one camera (no hub).
7 people found this review helpful

A Google user
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Come on, what's the point to have this if you can't connect the system when you are not on wifi? Please fix it. Update 2/27/19 - I finally saw an update on playstore. Very excited to get the update and hoping to fix the remote access problem. Unfortunately, the update did NOTHING. it is still officially broken. Come on, Panasonic. You should fire you entire development team on this project.
5 people found this review helpful