On-Demand Transit - Rider App

132 reviews
Content rating
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About this app

Simply request a trip to and from any bus stop in your service area, and your request is automatically dispatched to a bus to be carried out. Have the freedom to schedule for any date and time, or select ASAP to be picked up right away.

See your trip request, along with an estimated time of arrival so you can time your travels perfectly. With the ability to track the bus in real time as it approaches, you are always kept in the loop, confident that your ride is on its way.

You can request a trip using this app with transit agencies that use Pantonium’s EverRun On Demand Transit Solution. You will be required to enter your transit agency’s transit code to use On-Demand Transit - Rider App. Visit your agency's website if you aren't sure on what to enter.

Need to be somewhere important and on time? On Demand Transit enables you to select either a pick-up time or a drop-off time so that no matter your purpose - you can count on timely service. Just select which end of your trip is more important, and your on-demand transit service will take care of the rest.

Transit shouldn’t be difficult and cumbersome. When you use this unique on-demand service, you won’t be required to enter an address, personal details or even a name. Just provide an email and you are literally on your way. No more riding along a fixed route, travel only to stops that you request, using the best routes for maximum time savings.

Don’t want to use this app? That’s fine! There are plenty of ways to ride on demand. Ask your transit organization about calling in to book trips or using their online portal through a phone or computer. You can even board a vehicle without a trip booked and just indicate where you want to go.
Updated on
Feb 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

129 reviews
dave .king (bankak)
March 17, 2022
I have booked multiple busses for pick up and if I'm lucky it's there 30 min after I needed it to arrive, regardless of when I booked it. Only once did it arrive early, coming 27 min before I needed it, ticking off the driver. If I didn't need this app to get home in st.albert, I would never use it. It needs to be changed to be more efficient, utilize all available buses, and make optimal bus routes to minimize wait time. Sadly, it does none of that well.
7 people found this review helpful
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Pantonium Inc.
March 17, 2022
Hi Dave. We're sorry to hear about your experience! Your particular service, St. Albert, is set up so that you can usually expect your bus to arrive within 15 minutes of the time you requested. Could you please write us at apps@pantonium.com with some examples of dates and times you had these long wait times? We would love to investigate further.
Richard Hamm
August 24, 2022
Trash. There are only 3 redeeming qualities for this app. Dark mode, saving previous trips, and the app doesn't crash. Buses arrive almost 45 to 60 minutes after your scheduled time. The app was developed for a suburb or something...not an entire city. Can't wait to freeze when it gets to winter
5 people found this review helpful
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Pantonium Inc.
September 12, 2022
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at apps@pantonium.com. Thank you.
Drought 2028
March 28, 2021
I use it in St.Albert and it is horrible. It cannot determine when the optimal time for someone to be picked up. I even talked to some drivers and they say this app needs alot of adjustment. I ordered the bus to pick me up at the transit hub while one of the two buses on duty on Sunday was parked there. However the app told me the other bus would come to pick me up in about 40 mins however the bus that was there had been there for over 2 hrs. FIX YOUR APP before making it available.
7 people found this review helpful
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Pantonium Inc.
March 29, 2021
Hi there. We're sorry to hear about your experience. Please send us an email at apps@pantonium.com with the date of the trip, and the associated account, and we will be happy to investigate further. If you experience a long wait again, you are always able to board any passing ODT vehicle, and ask the driver to take you to your destination.

What's new

Additional terms of service for transit agency