
Mike
Should focus on simplicity. Maybe I'm old fashioned but only having a smartphone app, behind a lock screen, sitting in my glovebox, makes for a whole ordeal just to come home. I would much prefer a tag to open the garage where I don't have to do anything but pull up, but this app favors the apartment/garage staff instead. Please at least make the app simple...add a widget that can be used on the home screen. Remove the prompt "you now have access to..xxxx". Just make it a simple click to open.

Donovan Bardega
The app informs you that, despite your full wifi signal and 5G network connection, that you, the user, have a poor network signal and that you need to check your connection. This conveniently occurs on the last day to update your billing to your bank account, so you do not incur a 3% fee for using your credit/debit card. There is no website on which you can sign in to, so if the app goes down, you have no recourse. What a terrible way to run a business, for the consumer.
4 people found this review helpful
Hi Donovan, sorry to hear about your experience! I know it's been some time, but hopefully this situation was resolved. If you ever encounter an issue like this, please reach out to us at hello@parkade.com so we can assist!

Jarred P.
Avoid this app if you can. Unfortunately, this app was forced onto me by my complex who changed their parking to this app. I reserved a spot in my complex and a few days later, they said they were changing the map, but "For the most part, the actual location of your spot you chose hasn't changed, only the number has." I contacted support and they told me I would have to use the new spot of my original number, forcing me into a spot I didn't want or choose. They then claim there were no lies.
11 people found this review helpful
Hi Jarred, I'm sorry to hear you had a negative experience as we were rolling out at your property. We're always looking to improve our onboarding experience for residents, and we welcome any feedback you can share with us at hello@parkade.com.