366 reviews
Content rating
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About this app

The official mobile app from the Jacksonville Transportation Authority.

MyJTA is your mobile solution for JTA bus fare purchases.

Plan, track, and pay for your trip all within the app. No more waiting in line, swiping your credit card, or carrying around cash to pay for bus fare. Make your payment via credit card from your secure account.

With the MyJTA app, you can:
Ride JTA transit around the City of Jacksonville
Plan your journey - search for public transit routes that work best with your schedule
Track your bus
Purchase transit fares
Use your mobile ticket to board public transit or store your mobile ticket for later use
Show your active mobile ticket to the bus operator
Manage your purchases with Ticket Manager

An exciting new way to travel around the City of Jacksonville, FL is now in the palm of your hands.
Updated on
Oct 14, 2020

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
366 reviews
A Google user
October 2, 2018
I dont know if its easy to use because it crashes every time i try to use it. Absolutely terrible!! And i was happy BECAUSE it allows you to just put where you are and where you are going but the website wants you to choose which way direction your headed in. If I had all the answers I wouldn't need to plan the trip!!
22 people found this review helpful
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Lonnie Visintainer
November 25, 2020
Freezing and crashing. App constantly freezes and crashes making it virtually unusable. When I asked at customer service if they could just print me a card for the reminder of my 31 day pass they said no. I never had these issues using LA's mass transit system. This is one of the worst transit experiences I have ever had . Make a reliable or app or offer options so that people can actually use your services reliable and your notoriously low ridership rates may go up.
10 people found this review helpful
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Robert Veysey
April 29, 2022
Buses times never match where the bus is supposed to be out what time it's supposed to be there. You may sit at a stop for a long time and the bus not show up. Then have to walk to another stop to catch a different bus. The schedule sucks on the app. Needs updating if they change routes and schedules. But they never update the app. The only thing it's good for is buying tickets
3 people found this review helpful
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What's new

Various bug fixes and improvements