MyJTA

Jacksonville Transportation Authority

About this app

** If you had unused passes in the old app, log in with the same phone number and the passes will be automatically added to your account. If you had partially used passes or if the passes do not show up in your account, please call customer service at [phone] **

An exciting new way to travel around the First Coast is now in the palm of your hands.

The Jacksonville Transportation Authority is proud to present our customers with the new MyJTA app.

Our new all-in-one app provides one source for travelers using our Bus, ReadiRide, Connexion, Ferry, Skyway and other services:

- Personalized Trip Planning
- Find Nearby Stations & Stops
- Bus Route Maps and Guides
- Service Alerts for Planned and Unplanned Changes
- Real-time Arrivals & Schedules
- Wallet Feature for Easy Fare Allocation
- Live Tracking of Bus Locations on the Map
- Add Favorites to Allow for One-Click Views of the Information Most Important to You

MyJTA provides a personalized experience across all services for daily commuters and tourists alike! It is a great tool for optimizing all your First Coast transportation needs.

Plan your trip, pay your fare, travel your way. All in one app!

Ratings and reviews

Freezing and crashing. App constantly freezes and crashes making it virtually unusable. When I asked at customer service if they could just print me a card for the reminder of my 31 day pass they said no. I never had these issues using LA's mass transit system. This is one of the worst transit experiences I have ever had . Make a reliable or app or offer options so that people can actually use your services reliable and your notoriously low ridership rates may go up.

I dont know if its easy to use because it crashes every time i try to use it. Absolutely terrible!! And i was happy BECAUSE it allows you to just put where you are and where you are going but the website wants you to choose which way direction your headed in. If I had all the answers I wouldn't need to plan the trip!!

This so-called up date is no different. It's not fully redesigned or anything. It's the exact same thing. Nothing's changed. But, I will say this. As a reduced fare passenger, I noticed how easy it was for anyone to gain access to the reduced fare ticket. I'm sure there're people who are not qualified to receive reduced fare, and they're accessing those tickets. You need to improve this app so that only reduced fare passengers are only allowed to purchase the reduced fare tickets.

What's new

Improvements and bug fixes.