211 reviews
Content rating
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About this app

Get the most out of your PAUL experience! Our app is the most convenient way of paying and earning rewards every time you make a purchase. Scan your phone to pay securely while instantly collecting loyalty points and stamps - all in less than 2 seconds!

It’s free, fast, and easy to use - we make each of your payments become a fun and rewarding experience.

With one scan of the app, you’ll pay, earn points, and receive a digital receipt.

Exchange your loyalty points in-app for rewards of your choosing with minimal fuss and effort.

Easily find your way to the closest PAUL shop with our in-app store finder.

Why not surprise your friends by sharing PAUL treats.

No more paper receipts filling out your wallet - all your purchases and digital receipts are visible in your activity feed.

PAUL UK never holds onto your money or your payment details.
Our QR code payment technology is randomised every few seconds to ensure that codes cannot be duplicated for fraudulent use.
Set your passcode to ensure that you are the only one making payments from your account.

Any questions? Don’t be shy, contact us at
Updated on
Mar 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and App info and performance
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

211 reviews
A Google user
November 1, 2019
Have been using the App for a few months now. It was hard to install and it took quite a few emails with Yoyo and Paul's team to make it work. Double charged occurred a few times and had to chase up for getting a refund. When the system is down the points don't load in your account even though the shop team stated otherwise. Overall, it takes longer than the previous method to accrue points and get rewards.
2 people found this review helpful
November 8, 2019
Hi - thanks for your review. Please contact us at to provide further information regarding your transactions, we can also reach out to your retailer to ensure that the proper training is provided to their staff. We look forward to hearing from you!
Lisa von Graevenitz
December 30, 2022
Conveniently changed all standard offers to app only so you are forced to get it in order to not be overcharged. Very frustrating when you arrive at the store and it's 'sorry app only', then takes a million steps to actually set it up and get the discounts. Did not enhance my customer experience at Paul's, what's wrong with standard loyalty schemes
January 6, 2023
Hello. We are sorry to hear that your experience with our app did not meet your expectations. Could you please send us an email to so we may have a look into this issue for you? We look forward to your email.
A Google user
July 27, 2019
Not very useful when there's no internet connection in store. I'm repeatedly asked to connect a credit card, even when I've already done so. I have to leave the shop, reconnect, and come back in. Also, staff continually set up for card, rather than app, payment. The code of reward is more restricted that it was on the old loyalty card.