Paxel - Send Package Intercity

Contains ads
126K reviews
Content rating
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About this app

For those of you who frequently send packages to and from out of town, Paxel is an easy, safe, and fast package delivery solution with various delivery services ranging from Instant to Sameday Delivery. Enjoy various conveniences and comforts with Paxel Delivery Service as follows.
- Packages are picked up at your location by Hero (Paxel's courier)
- Manage your delivery times flexibly
- Track packages with Live Tracking
- FLAT postage up to 5kg

Especially for food delivery or Frozen Food, Paxel is equipped with special Frozen Handling and Safe Food Guarantee so that your package will arrive safely at its destination.

Here are the various services, features, and advantages that you can get when using Paxel.

Cooling Facility For Safer Package
For those of you who like to send Frozen Food, it can be safer and more comfortable, Paxel has Freezer, Chiller, Insulated Motor Box* and Cold Truck facilities (*available for certain Corporate partners) during delivery.

Wide Area Delivery Coverage
Paxel has reached cities & regencies in di Jakarta, Bogor, Depok, Tangerang, Tangerang Selatan, Bekasi, Cikarang, Sukabumi, Ciamis, Banjarnegara, Cimahi, Garut, Cirebon, Bandung, Tasikmalaya, Kuningan, Majalengka, Semarang, Ungaran, Yogyakarta, Sukoharjo, Solo, Magelang, Purwokerto, Cilacap, Tegal, Blora, Pekalongan, Tulungagung, Trenggalek, Kendal, Banjarnegara, Klaten, Purbalingga, Surabaya, Sidoarjo, Pasuruan, Malang, Jember, Pare, Lumajang, Ngawi, Gresik, Madiun, Kediri, Banyuwangi, Jombang, Blitar, Ponorogo, Bondowoso, Mojokerto, Denpasar, Badung, Gianyar, Makassar, Medan, Palembang, Lampung, Gowa, Deli Serdang, Sorong, Batam dan segera hadir di kota lainnya!

Send packages up to 1.5 kg with a maximum envelope size of A4 (21x30cm) and a maximum thickness of 3cm. Shipping cost is only 10K to the Java Island area.

Paxel Instant
You can send packages within the city quickly and efficiently without rush hour.

Send large packages weighing up to 25 kg and a maximum dimension of 80cm (one side) picked up by taxi/van to your location and send Same day/Next day.

Send your waste online shopping trash up to 15 kg in weight via PaxelRecycle for recycling by Paxel Partners (Waste4Change).

Enjoy #JAJANBEDAKOTA from Java, Bali, and Sumatra to Sulawesi easily and comfortably.

Send packages from PaxelBox with Lew@tBox! You can send a package by saving the package in PaxelBox and Hero will pick up your package from PaxelBox to be sent to the recipient.

PaxelBox is a smart locker for storing goods, packages and food onto Folding Bikes with QR Code. (*food storage and Folding Bikes apply to certain PaxelBoxes)

If you still need info about Paxel, you can contact our Hera (Paxel Chat Assistant) that ready to help you via Paxel App, Paxel's website or WebApp Sahabat Paxel.

Find the latest info about Paxel on:
Website -
TikTok -
Instagram -
Facebook - Paxel Indonesia
YouTube - Paxelco
Updated on
Jan 31, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

124K reviews
Christian Aditya
April 5, 2024
Useless app. Twice they have cancelled my order. First reason because sender cannot be contacted. Second because the package are not ready, while the truth is, the driver never contacted us. We were ready since yesterday with our packages, and they cancelled our order onesidedly.
2 people found this review helpful
Dewi Puspita Sari
February 15, 2024
my first time to use this app is helpful. Nowadays, i really upset and don't want to use it anymore. i made 2 orders with different day. pick up time at 10am-2pm, no notification and CS also not helpful, when open the app and checked, the courier has canceled the order. it's almost 6pm.
8 people found this review helpful
Gabriel Haryo Radityo
February 6, 2024
DO NOT USE THEM TO SEND DOCUMENTS! I sent my documents on 1 Feb 2024, with next day service. Until today, 6 Feb 2024, the package is not yet delivered. There's no numbers are contactable for customer complains. I chat with the bot on the app and on the web, but they keep shutting me down by saying they can't deliver my documents and they are in the 'Paxel Point' which is closed all day long. The 'Korlap' is uncontactable. Me as shipper and the receiver didn't receive any call about the failure
5 people found this review helpful
Paxel Technologies
February 7, 2024
Hai kak, mohon maaf sudah bikin kakak cemas.. Terkait kendala yang kakak alami, mohon bantuannya untuk email ke atau hubungi Hera melalui aplikasi Paxel atau website Paxel. Terima kasih

What's new


The latest app version 2.20 has been released with updates that make it easier for you to send packages, starting from:
1.⁠ ⁠Create shipment with a simpler display
2.⁠ ⁠Find best promo easier & faster
3.⁠ ⁠Pay shipping costs and check balances more practically by connecting various payment methods
4.⁠ ⁠PaxelBox notifications that you can now get in the app

Let's, update now! 😍

App support