
Ananda Tracy
The new app rewards program sucks. I had just redeemed up $50 gift card when the app switched over. it gave me back my points, so I redeemed the $50 burrito bucks again, and all of the money disappeared. The new app is a huge g downgrade from the old rewards program. Now you can't redeem more than you are spending, or you loose the extra burrito bucks! 🤦🏽
1 person found this review helpful

CJ Roberts
The update on the app was a huge downgrade. It had allowed you to scan when placing your order to receive your rewards. Now, it wants you to save your card information or manually upload a receipt every time. This is stupid.
Illegal Pete's
July 21, 2026
We hear you, and we're genuinely sorry the recent update made things harder instead of easier. Earning rewards should be seamless, and we understand how frustrating it is when a change disrupts a workflow that was working well. We're passing this feedback along to our team. Please reach out to our support team through the app.