
Ayla James
App kinda sucks. The formatting for ordering online with their mobile website is way better than this app. The list of toppings are not organized like the webpage and there are no pictures. Also, there's a bug I'm experiencing at the very end, after you enter your order and all payment information. Every time I try to use this app (multiple occasions) it declines my payment. Then I go to the the webpage (using the same card) and order successfully from there. ¯\_(ツ)_/¯ It just needs work.
8 people found this review helpful
Salata Salad Kitchen
December 8, 2020
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at contact@salata.com. Thank you.

Yoly Melendez
Good idea for joining in on the food industry to make an app, but its confusing getting to the protein section. Choosing protein 1-4....huh? No idea what that means. Once you are ready to check out, you better make sure you didn't make any mistakes because you can't edit your salad once in cart. You have to start over. So after doing it over 4 times because the (pricing was glitchy) I checked out. For example, $8 salad was coming out to $22...um..what? Lol
10 people found this review helpful
Salata Salad Kitchen
June 18, 2020
Hi Yoly. We understand this functionality for the protein can be frustrating. The 1-4 slider is referring to the portion of protein you would like. We are working towards making this functionality better. Please email us at contact@salata.com with any other feedback. Thank you!

Christopher Nelson
I like the App, just a few complaints. 1. You cannot order a salad for pickup when the store opens, the earliest you can pick up a Salad is 30 min after the store opens, which is a new feature, I used to be able to select to pickup 15 min after the store opens. 2. Also, if the CC you use gets declined, the App makes sure the card cannot be used again, I have to delete the card and put the card in as a new card. 3. It seems the more I eat at Salata the less I accumulate reward points.
Salata Salad Kitchen
January 24, 2022
Hi Christopher. We apologize for this. Guests can place orders as early as the time the restaurant opens, but it's likely that all the time slots were full for the earlier times when you went to place your order. We recommend trying to place your order earlier in the future. We will be sharing all of your feedback with our app team. Thank you.