Update: The app finally works so changed rating to 4 stars from 2. Would give it 5 stars if I didn't lose out on about 45-55 loyalty points while the app wasn't working. Original review: The only reason for me to have this app is for monetary rewards, but it doesn't work. I've eaten at Togo's 3 times since installing the app and not once have I been credited with anything. The employee takes the code, verifies my name, but I'm never credited with my purchase. Will give it 1 more try in a few weeks. Will change star rating if it works in the future.
Well this doesn't work at all. It claims I have a free birthday sandwich but I can't log in to order it. I can't log in through the app or on line. This is the most annoying app ever. Togos fix it or just get rid of the app all together because right now all you are doing is MAKING YOUR CUSTOMERS MAD AS HELL!
Useless App Can't use. To order you have to login, but if you forgot the password the link to reset is broken. Additionally, the store search using the map doesn't actually show locations. Finally, when I finally was able to place order the store never received it. I did confirm that I sent it to the correct store. Fortunately I chose pay in store so didn't lose money.
Good til it stopped placing my orders The app was good for placing orders in advance on your phone. Then it stopped working. I placed several orders on the app over two weeks and they never reached the store. But I got a confirmation email. Useless. The tribe points don't work so don't expect to get rewards like it says either. Not all Togos stores participate. More useless.
I really tried to make an account. You must select a favorite store. This is so stupid. I have no idea how to find my favorite amongst a few hundred.
Rewards? No idea how to use the rewards in the My Rewards tab. Staff hates it when you tell them you have the app. Bad idea with bad implementation.
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