Nat McCulley
I have been using this for nearly a year and have had absolutely zero troubles choosing, buying or printing any of my shipping labels. I have had to obtain refunds for labels I couldn't use, such as one that ended up being overweight, so I bought a new one and also one that I had to upgrade to a small FR box. The refunds have never been denied or taken very long to process. As long as you void and shred the label, you're good. Loving the convenience of getting labels w/o firing up the PC.
4 people found this review helpful
MissB Haven
I've tried to cancel trial subscription and i thought i had but went in a second time and my subscription was still there. went into chat to make sure it was cancelled and kept getting a run around. I do not know if i was cancelled or not but i did screenshot everything. Much too hard to cancel, makes one feel as if this is a scam
2 people found this review helpful
Kim King
Not very user friendly. Seemed confusing to me & advertisement to sign up was NOT CLEAR! So I'm now stuck with a meter that I cannot use and out $ I paid to sign up & never got to use because it was TOO CONFUSING for me to understand since I work off my phone (NOT A COMPUTER & PRINT WIRELESSLY-which is what I told the rep BEFORE I SIGNED UP!) You cannot (or at least I couldn't figure it out & CS WAS NO HELP EITHER!) how to get the scale to work on my Samsung Note 8! ⭐WASTE OF MY TIME & MONEY!
1 person found this review helpful
Pitney Bowes
October 20, 2021
Sorry you had a bad experience, currently our mobile app does not support connecting a scale. We would like to know more, please reach out to sendproonline@pb.com with scale model information.