sugarpie5495
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The daycare my children attend uses this app. It is super annoying! Most of the time it doesn't even work! If I try to switch cameras, it just loads and loads. I've contacted the customer support and they can't figure just tell me it's my phone. But I have the galaxy 22u. So I dont believe it is my phone. The app is horrible!
Brenton Bledsoe
The app is easy to navigate. That is literally the only good thing. In theory I should have 10 sessions at 5 minutes each when viewing my son at day care. However each time i try and view a room it only loads for 1-3 seconds max. Each time you refresh it counts towards 1 of your 10 sessions. It doesnt matter if you are in different devices, wife etc you will not be able to view more than 3 seconds. I have put in numerous tickets (my wife as well) and have not recieved any response.
4 people found this review helpful
Peanut Butter and Jelly TV
June 24, 2022
Hi! We're sorry to hear that you're experiencing some problems when attempting to view from the app. At your earliest convenience, please send us an email at contact@pbnjtv.com so we can quickly diagnose and assist in your viewing resolution! Your experience is our top priority! We look forward to hearing from you soon!
Jatal Owens
camera views are not clear. switching between views is not smooth- it takes several clicks on the new view icon for the cameras to switch. there's lag time going from one view to the next. there is no zoom feature so it's difficultly to see what is happening in the classroom. I'm not enjoying the app experience at all.
2 people found this review helpful
Peanut Butter and Jelly TV
January 5, 2024
Hi! We're sorry to hear that you're experiencing some problems when attempting to view from the app. At your convenience, please email us at contact@pbnjtv.com so we can quickly diagnose and assist you in your viewing resolution. Your experience is our top priority! We look forward to hearing from you soon!