How do I get a refund? It won't let me read the issues I've paid for. It won't let me view past issues I've paid for and read. How do I get a refund? I updated to 2 stars. After reading other reviews, I deleted the cache, found my acct number, and was finally able to get my issues. Shouldn't have to go through so much after an update. PC World never responded to my contact about my problems. Customer service? Lack of!
ZERO STARS!! I'd give it a negative number if I could. It is IMPOSSIBLE for any intelligent person to remove an old issue download if you are running short of device memory. IF there is a way to remove extra issues from the app, it is so cryptic, esoteric and concealed that only a very clever and skilled reverse software engineer can discover it. I have searched the net from over 3 hours and only found archiving instructions for the much older app. EDIT 7/24/2015 I have FINALLY found a way to delete old issues. There is a very tiny, near-invisible button on the issues page located just below and left of the current issue icon. I needed a magnifying glass to see the faint one-pixel wide outline of the button; the color contrast against the background made it very hard to locate on a tablet. If you tap the button, it takes you to a page that displays all the issues on the device. Tap each issue you want to remove to select it (you can select more than one) then tap the trashcan icon on the upper right of the page then confirm. The issues page should show the deleted issues with a download button under them instead of read now.
Forgot my login information when updated and now I need a number from my last print issue from at least a year ago to log in. What a stupid update.
Worst app Keeps showing to rotate tablet [asus TF700], Rotate tablet and nothing happens, Still stays greyed out. Really PC World??
Bad update! Bad! Bad! Go to your kennel! [See update] Library disappeared, says I need to sign in to convert to new format, but I AM in! Only option is to buy it...AGAIN! I uninstalled it and then reinstalled it, and now I am no longer signed in and did not write down my account number from the long-dead paper mailing lable, so am SOL on that count. Whiskey Tango Foxtrot, PCWorld? [Update]: Got my account number by logging on to pcworld website and logging in with my email address and zip code. Reinstalled the app, then signed in. Same problems as before, but at the bottom of My Account page on tablet was a bar that said "Update." Tapping that seemed to do nothing as it then sent me back to the preview and purchase page. But then going to library showed each edition with both a purchase and a download option. Dowmload worked. But I am not changing my rating because of how screwed up and unfriendly this app is.
Horrible update. Horrible Update. Back-issues gone. Can't get new issue, and doesn't work even after sign in. Totally unusable.
Existing Subscribers: For a smooth upgrade, uninstall the app and install as new. Account number is needed after upgrading. To obtain your account number with just an email and zip code, go to http://www.pcworld.com/customer. For questions, contact firstname.lastname@example.org
With this latest update we've improved our user experience for Android!
- Completely rebuilt for Android 4.2 or later
- New menu system.
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