Maint Magic

PEM Technology

About this app

Maintenance Magic is a complete operations platform for modern facility and building support teams, built by PEM Technology, LLC. It gives organizations a single system of record for maintenance, assets, properties, vendors, and spend — from the first service request through completion and reporting.

Workflow & operations
Teams manage the full lifecycle with tickets, work orders, assignments, preventive maintenance schedules, and built-in messaging. Technicians use mobile apps (iOS and Android) for work on the go, including QR-based asset lookup and job-site context.

Assets, properties & vendors
Every property, asset, and location is tracked in one connected system. Vendor management, contracts, purchase orders, and document handling support day-to-day operations and compliance.

Analytics & financials
Self-service dashboards and KPIs give facility managers portfolio visibility and spend control. Financial analytics cover labor, materials, invoices, and costs across open and completed work.

AI-based intelligence
Smart assistance helps teams prioritize, classify, and act faster on maintenance work and related data.

Who it’s for

Facility managers — visibility across sites, spend control, and reporting
Technicians & field staff — mobile-first work orders and clear job context
Maintenance and building support teams — unified workflows instead of scattered tools

Maintenance Magic is offered as a multi-tenant cloud solution with web access and native mobile clients that connect to each organization’s server via SSO or username/password.

What’s new

Added Docs and Quotes to Activity, enhanced keyboard management - Addressed Photo attachment for new Ticket