![](https://play-lh.googleusercontent.com/a-/ALV-UjVpQaeIPwx0XADpzjX9BwR69asJ8ClAx2IIV2KN-M7j44QCsvpb=s32)
liang tan
It's suppose to be making things easier but it's NOT. Signing out every few minutes, requiring us to log in again with case sensitive capcha code for making a transaction is making things slower, really. that is the only major downside of the app. other features are really helpful, but again...login with case sensitive captcha code to charge a QR transaction multiple times a day? there are better apps than this.
17 people found this review helpful
PT Bank Permata Tbk
January 24, 2022
Hi sir/madam liang tan, Thank you for your input. Regarding the problem with using captha, please try again by clicking "Change Code" and try logging in again. PLEASE BE AWARE if you receive an email, SMS, chat or call on behalf of Bank Permata. Tks ~Yusuf
![](https://play-lh.googleusercontent.com/a-/ALV-UjUDSck16g6XQS4rhlBL0Le-Kbqhg1r2HzJ2dlyy2MmbwqACUDQ=s32)
Feli Salim
Case sensitivity and log out on its own after a while. What's worse is, once you put wrong captcha or any field, it erase all the words so you need to retype all over again It'll be good if you put fingerprint scan for this
4 people found this review helpful
PT Bank Permata Tbk
January 22, 2022
Hi Mr/Mrs Feli Salim, Thank you for your input. Regarding the problem with using captha, please try again by clicking "Change Code" and try logging in again. PLEASE BE AWARE if you receive an email, SMS, chat or call on behalf of Bank Permata. Tks ~Yusuf
![](https://play-lh.googleusercontent.com/a/ACg8ocLor3j3g3iJmXqMSQu8quYd4D_oLcQkIhZdPEbw0FoxdSabRA=s32-mo)
joe teo
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Worst apps so far. Captcha code is the most annoying part, keep saying the code is error and signing out every few minutes. Not user friendly apps and not recommend for merchant unless your company upgrade it with better version.
6 people found this review helpful
PT Bank Permata Tbk
January 22, 2022
Hi sir/madam joe teo, Regarding the problem with using captha, please try again by clicking "Change Code" and try logging in again. PLEASE BE AWARE if you receive an email, SMS, chat or call on behalf of Bank Permata. Tks ~Yusuf