Issues with Android phones which means it doesn't work. What's the point paying got an expensive gadget if it doesn't do its primary function? Recent update has not fixed the problem, 2 weeks and counting.. What a joke. Downgraded to one star, would be 0 stars if possible. Alot of users having the same issues.
We purchased this as a black Friday deal from Petco and could not be happier with the purchase. A little pricey but easy to set up and great way to interact with your pets when you are not at home. Cats have been having a blast! To reviewers having recent issues with connections and picture...I have experienced these as well and it is disappointing but Petcube support has been very responsive and is working on the issue. If you have not contacted them for assistance think about doing this before just giving a 1 star rating.
Used to work but now it always says that my camera is offline. I still get notifications when there is sound and movement and I can see the clip so the camera is definitely not offline. There is a serious problem with the app. If my camera was offline it would not be sending me notifications. I can see the video clip attached to them. I cannot use the camera live. It was working yesterday for a little while but crashed the first time I opened the camera each time and I would have to restart the app. This thing has been a pain.
So I used to LOVE my petcube. It gives me peace of mind checking in on my dog while I'm at work. But lately IF the camera does load it's only a picture of my dog not a live video. It also won't let me use the sound feature to talk to him anymore. I have a Droid and I've seen other complaints about the app not working with droids. I got it for Christmas this year so my cube is less than a year old. Is it still under warranty? I would love for the app to go back the way it used to but right now it's not worth it
App gone downhill with recent update (s). Very sluggish, camera load is very slow, poor connection. Quality is good if and when it does connect but this used to work much better. 90% of the time I try to connect and it tells me unknown connection. I just uninstalled and reinstalled this app today so its not that I am on an older version. This app is awful lately. Always keep my app up to date as I said in the review that apparently you did not completely read.
Don't waste your money. Get a cheap IP phone. This thing is buggy as hell. Setting up up a nightmare, now the new app is garbage.....in the trash....and I'm an engineer. .....
- Got multiple cameras? Now you can manage them from a single account! New multiple camera feature allows you to conveniently switch between devices to see your pet anywhere in the house.
- Enjoy more video history for less! With multiple cameras, save 50% on cloud video recording plans on each additional camera. For more info, visit www.petcube.com/care.
- We are constantly working on improving our video quality.
Best Camera Watching of Your Puppy, Watch Kitten & Pet Animals 3G/Wifi Cellphone