PetExec Mobile
2.0star
93 reviews
10K+
Downloads
Everyone
info
About this app
Designed to compliment the PetExec owner portal for companies opting to use it, this app allows the pet owner to easily schedule or request daycare, boarding, grooming, and other services to the company associated with their account. In addition to scheduling services, the PetExec Mobile app gives you the ability to sign contracts, manage your information including contact, email settings, file uploads, packages, and more.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
1.9
92 reviews
Ivonne Yeste
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August 13, 2024
UPDATE - As of 8/13/24, it's fixed!! The app is great and allows me to manage my relationship with my favorite pet resort. Honestly, the app is a five. The one star is for the support - or lack of it. I got a Samsung S24+, and the application won't load. I reached out to support by email, and I didn't get any response. No acknowledgement of a support request, no call or text, not even smoke signals. Once I hear from support, I'll be happy to change my review.
15 people found this review helpful
Kinship Partners Inc
August 13, 2024
We have recently updated the PetExec Mobile app! This updated version is compatible with Android devices that were previously having issues (the Google Pixel and the Samsung Galaxy S24). The updated version of the app is 1.4.3.
Pet owners will need to delete the current version of the app (if it was downloaded) and download this updated version.
Jen Tyler
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October 14, 2021
I work at a facility that uses this app. It's a great idea, but it's allowing clients to schedule boarding and daycare dates that are not available. It sends auto replies stating that their boarding or daycare dates are reserved when they are not. We've had many angry clients as a result. The auto response needs to be changed to say that we've received the request, but the dates are not confirmed until they hear directly from staff.
10 people found this review helpful
Kinship Partners Inc
October 15, 2021
Hi Jen! Please come into our live chat customer support and we can help you with this. I tried to look you up but there are many Tylers. =) This can be fixed by changing your settings and by updating the communication template emails in your system. We have a team in customer support standing by to help!
Niki Goward
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March 25, 2021
You keep responding to others stating the facility has not signed up to use this app for those with login issues. However our pet place and I have been using this app for years. I switched phones and all of a sudden I am receiving authentication error on password entry. I tried resetting my password . I can login fine online but the app is definitely broken. Please fix.
3 people found this review helpful
Kinship Partners Inc
April 16, 2021
Hi Niki! I am sorry you are having trouble. Please make sure you have the most updated PE app version on your phone. version 1.3.2. Also, contact your pet facility to make sure you are using the correct username (it is cap sensitive). Then, try to reset your password. Your email settings had been deactivated due to mailing error.
What's new
Updating our mobile app to ensure compatibility with the latest Android devices.