PetExec Mobile
2.0star
75 reviews
10K+
Downloads
Everyone
info
About this app
Designed to compliment the PetExec owner portal for companies opting to use it, this app allows the pet owner to easily schedule or request daycare, boarding, grooming, and other services to the company associated with their account. In addition to scheduling services, the PetExec Mobile app gives you the ability to sign contracts, manage your information including contact, email settings, file uploads, packages, and more.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.0
74 reviews
Ivonne Yeste
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2 May 2024
The app is great and allows me to manage my relationship with my favorite pet resort. Honestly, the app is a five. The one star is for the support - or lack of it. I got a Samsung S24+, and the application won't load. I reached out to support by email, and I didn't get any response. No acknowledgement of a support request, no call or text, not even smoke signals. Once I hear from support, I'll be happy to change my review. **Update** - Support let me know it's on the roadmap for 2024. Updated.
13 people found this review helpful
Kinship Partners Inc
2 May 2024
Hi Ivonne, Thanks for your review. I am sorry that you didn't receive a response. We are aware of this issue with the s24+ and our developers have app updates on the roadmap for 2024. Please stay tuned! We appreciate your feedback.
Jen Tyler
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14 October 2021
I work at a facility that uses this app. It's a great idea, but it's allowing clients to schedule boarding and daycare dates that are not available. It sends auto replies stating that their boarding or daycare dates are reserved when they are not. We've had many angry clients as a result. The auto response needs to be changed to say that we've received the request, but the dates are not confirmed until they hear directly from staff.
9 people found this review helpful
Kinship Partners Inc
15 October 2021
Hi Jen! Please come into our live chat customer support and we can help you with this. I tried to look you up but there are many Tylers. =) This can be fixed by changing your settings and by updating the communication template emails in your system. We have a team in customer support standing by to help!
Luke G.
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22 April 2024
No update since February 2023?! Developer is absent. Pressure your facilities to switch to a new platform that's actually supported and maintained. Zero support for new devices. It has been MONTHS and still the application is completely unusable on the Samsung Galaxy S24 series. No updates for over a year. Crazy.
3 people found this review helpful
Kinship Partners Inc
23 April 2024
Thank you Luke!! Taking care of our customers is extremely important to us. Thanks for taking the time to write this review. We are in the process of creating our roadmap for our app updates. We appreciate you!
What's new
Updates to add credit card page.