Vikram Kasinathan
During the conference call, the mute button is hidden after few seconds. This is a bad idea. During the call, I have to touch the screen many times to check the status of the microphone. Sometimes, when Pexip gets interrupted by notifications from WhatsApp or email, the audio output is automatically switched from loud speaker to ear piece. And there is no way to switch it back.
28 people found this review helpful
Hi Vikram - thank you for the feedback. I'll make sure to pass it on to the team for future consideration. On the audio switching issue, can you send me more details on how to re-create? It shouldn't happen directly, so would love more detail. I can be reached by email at jordan_owens(at)pexip(dot)com
Kell Q.
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It wasn't really difficult to use but I could hardly hear a thing. The call started on my phones speaker and I maxed out the volume but still couldn't hear much. So I switched to Bluetooth headphones but still could barely hear the doctor when she was talking. Only after the appointment I realized how to select the audio but how it's set up like that doesn't really make sense and takes away from user friendliness
36 people found this review helpful
k. houle
Saw a lot of the negative reviews and was wary to download this app, but I guess the recent patch worked because I didn't personally have any problems. Quality of connection was fine. The only thing was that rotating the screen on mobile always makes me appear upside-down, no matter which way I rotate it, so I have to keep my phone vertical (when I pretty much always have it horizontal, normally).
27 people found this review helpful