# PGCRM β Complete PG & Hostel Management System
PGCRM is an all-in-one hostel and paying guest (PG) management solution designed to simplify daily operations for hostel owners, PG administrators, and property managers.
Manage everything from a single appβfrom building setup to tenant management, room allocation, rent collection, complaints, and business reports.
## Key Features
### Building Management
* Add and manage multiple buildings
* Organize floors and rooms
* Track occupancy across all properties
### Room Management
* Create Single, Double, Triple and Dormitory rooms
* Configure AC/Non-AC rooms
* Manage bed allocation and room availability
* Monitor occupancy in real time
### Hosteller Management
* Add and manage hosteller profiles
* Store KYC documents securely
* Assign rooms and beds
* Track admission and vacate history
* Emergency contact management
### Billing & Payments
* Generate monthly rent automatically
* Security deposit management
* Mess and add-on billing
* Track pending dues
* Collect payments
* Payment history and receipts
* Refund management
### Vacate & Room Shifting
* Issue vacate notices
* Process hosteller vacates
* Shift hostellers between rooms
* Security deposit refunds
### Complaint Management
* Register maintenance complaints
* Track complaint status
* Assign priorities
* Monitor issue resolution
### Add-on Services
* Furniture management
* Appliance billing
* Custom add-on services
* Monthly or one-time pricing
### Dashboard & Reports
* Occupancy analytics
* Monthly revenue overview
* Pending payment tracking
* Available rooms
* Recent complaints
* Business insights
### Notifications
* Payment reminders
* Vacate notices
* Follow-up reminders
* Important alerts
## Why Choose PGCRM?
* Easy-to-use interface
* Multi-building support
* Secure data management
* Fast tenant onboarding
* Accurate billing
* Real-time occupancy tracking
* Designed specifically for PGs and hostels
Whether you manage a single PG or multiple hostel properties, PGCRM helps you automate operations, reduce paperwork, improve tenant management, and grow your business efficiently.