PG&E Report It

Pacific Gas & Electric

About this app

From drone, helicopter and infrared inspections to enhanced tree trimming and new technologies, PG&E is constantly adding tools to help keep our communities safe from wildfire. Our latest tool is PG&E Report It.

PG&E Report It makes it easy to report non-emergency safety concerns related to PG&E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 30 days. Together, we can help keep our communities safe.

With the app, you can:
• Review examples of safety issues
• Submit a photo or video of a non-emergency safety concern
• See submissions made by others
• Get notified when your safety concern is under review or closed
• See PG&E’s findings about your concern and others

Ratings and reviews

Won't allow phone to upload photos so I can't move forward with reporting. Verified app settings that camera and media access is allowed.

this thing will not allow me to report a safety issue unless I grant it access to recording with my camera to all the media on my device. I only need to show you two pictures, but granting permissions for just those two pictures is that apparently is not good enough for PG&e, they need to see all the pictures on my phone in order to hear about a safety issue

Just got an app update since the outage this morning. Still doesn't show current or "recent today" outages. It shouldn't take more than 30 seconds! It annoyingly makes you tap through 4 pages of tutorial EVERY TIME you open the app! PG&E FFS, just copy and paste Puget Sound Energy's app/outage system. Theirs isn't perfect, but it works!

What’s new

App stability and accessibility enhancements
User interaction improvements