ORLEN mBOK (dawniej PGNiG)

myORLEN sp. z o.o.

About this app

The ORLEN mBOK (formerly PGNiG) app allows you to easily manage your bills, meter readings, and existing contracts. You can not only instantly pay your invoice or provide your gas meter reading, but also view the current myORLEN sp. z o.o. offer and make changes to your existing contract.

The ORLEN mBOK (formerly PGNiG) app allows you to:
• provide gas and electricity meter readings,
• view information about current and archived billings resulting from the execution of existing contracts,
• check your current payment balance,
• manage electronic payments for all contracts,
• view your gas and electricity consumption history,
• simulate your bill based on the gas meter reading;
• manage the e-invoice service;
• Receive push notifications, such as new invoice information,
• View the current myORLEN sp. z o.o. product offering,
• Change/add information to your current contract,
• Select a new tariff group;
• Submit an overpayment refund request;
• Sign a new gas contract 100% online;
• Share your comments with us via the contact form.

Download the ORLEN mBOK (formerly PGNiG) app and have Customer Service at your fingertips!

Ratings and reviews

I had everything set up for PGNiG and everything was working. Then you forced me to use this app and everything broke. Suddenly my password didn't work so I couldn't pay my bill so they charged me interest. That's how scams work.

Very confusing application - it fails at doing the basic, informing clients how much they need to pay, for what, and when. The dates of invoices displayed aren't agreeing with facts. The numbers are off and it provides different information that is displayed on pdf invoices. It does not take account of paid invoices promptly as well - synch seems to be terribly off

Not very stable and often takes long to load some menu inside the app. Currently the app isn't starting/loading at all. I just get a white screen and the loading circle is circling forever and nothing happens.

What’s new

• dodano możliwość podania odczytu dla energii elektrycznej w celach ewidencyjnych (odczyt nie zostanie rozliczony),
• wprowadzono zmiany i udoskonalenia do formularzy umów,
• naprawiono problemy z formularzem reklamacji odczytu,
• naprawiono problem z formularzem wniosku o zwiększenie/zmniejszenie zaliczek,
• naprawiono problem z formularzem zawarcia nowej umowy,
• wprowadzono poprawki drobnych błędów zgłaszanych przez użytkowników.