ORLEN mBOK (dawniej PGNiG)

myORLEN sp. z o.o.

About this app

The ORLEN mBOK (formerly PGNiG) app allows you to easily manage your bills, meter readings, and existing contracts. You can not only instantly pay your invoice or provide your gas meter reading, but also view the current myORLEN sp. z o.o. offer and make changes to your existing contract.

The ORLEN mBOK (formerly PGNiG) app allows you to:
• provide gas and electricity meter readings,
• view information about current and archived billings resulting from the execution of existing contracts,
• check your current payment balance,
• manage electronic payments for all contracts,
• view your gas and electricity consumption history,
• simulate your bill based on the gas meter reading;
• manage the e-invoice service;
• Receive push notifications, such as new invoice information,
• View the current myORLEN sp. z o.o. product offering,
• Change/add information to your current contract,
• Select a new tariff group;
• Submit an overpayment refund request;
• Sign a new gas contract 100% online;
• Share your comments with us via the contact form.

Download the ORLEN mBOK (formerly PGNiG) app and have Customer Service at your fingertips!

Ratings and reviews

good app. modern. lack of payment options is minus half a star. the other half is not available in English. It is 2026 already team

Very confusing application - it fails at doing the basic, informing clients how much they need to pay, for what, and when. The dates of invoices displayed aren't agreeing with facts. The numbers are off and it provides different information that is displayed on pdf invoices. It does not take account of paid invoices promptly as well - synch seems to be terribly off

1. Nice GUI. 2. Performance is awful in most cases. Sometimes I have to wait minutes for e.g. providing of counter data. 3. Often it forgets my credentials for login. 4. Last time I was proposed to rate the app with two options 'maybe later' and '5*'. It doesn't look fair. Update 2024-09 It works perfectly

What’s new

• dodano obsługę procesu reklamacji odczytu;
• naprawiono problemy związane z logowanie i resetem hasła;
• naprawiono problem z wykonaniem symulacji rachunku;
• naprawiono problem z podglądem PDF faktur;
• naprawiono problemy dotyczące zakładki kontaktu;
• naprawiono problemy dot. procesów w zakładce "Umowa";
• wprowadzono poprawki pozostałych, drobnych błędów zgłaszanych przez użytkowników