3.3
29 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Presbyterian patients and members can manage and access healthcare resources and benefits in one convenient place. You can:

- Access your medical record through MyChart
- Find care options using Get Care
- View your plan coverage, prior authorizations, and coverage history
- Check the status of a medical claim and review your claims history
- Contact health plan customer service
- View, download, print, and share your Member ID cards
- Manage online account access, communications preferences, and security settings
- Pay bills
- Sign up for Advanced Care Planning

Depending on your plan, members may also be able to:

- View contact information for your care team
- Request a change to your primary care provider
- Access health and wellness tips, self-management tools, and community-based resources to help with challenges like housing and food insecurity
- Explore member benefits, including ride-sharing tools
- Redeem reward opportunities based on completing health-related activities

Security

This app is only available to Presbyterian patients and members. A myPRES account is required to access app features, and you will need to sign in using a username and password. Android users can utilize account access technology such as Touch ID which ensures that data remains safe.
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
29 reviews
J S
February 18, 2024
It's annoying when viewing test results. Once exiting one test result, the app goes back to the main page instead of the Tests page. App is laggy.
Did you find this helpful?
Presbyterian Healthcare Services
February 20, 2024
Thank you for your feedback, it’s very valuable to us. It sounds like this comment is meant for the MyChart app and not the myPRES app, as myPRES doesn’t display test results. We sent your feedback to the MyChart app team to review/address. You can reach the MyChart app team at MyChartSupport@epic.com if you have further comments/want a follow up.
Rachel Sanchez
April 14, 2024
The App does not accommodate users that are not tech savvy much at all. Also the appointments can't be added to your personal calendar so with 7 kids that does not work well for me.
Did you find this helpful?
Presbyterian Healthcare Services
April 19, 2024
Hi Rachel, we're sorry for the troubles you've experienced. We're constantly working to improve user-friendliness/functionality. Thank you for uncovering an area in need of improvement with the appointment integration with personal calendars. We've passed this feedback along to be review/address. We're here at DigitalSupport@phs.org if needed.
Michael
June 6, 2023
The app seems to fuction well. However it's seems pretty dumb that at least 50% of it is just links to the web browser portal that you have to re-sign into to access. What is the point in having an app if it's not fully fuctional? Additionally, why isn't this just integrated into MyChart. Why is it a whole separate thing?
7 people found this review helpful
Did you find this helpful?
Presbyterian Healthcare Services
June 6, 2023
Thank you, Michael, for sharing your ideas! We're building the single sign-on functionality as we speak, so you won't need to log in a second time when you link out to one of our additional resources. We are also working with our MyChart team to streamline moving back and forth between patient information and health plan information.

What's new

Layout Services
other fixes