Clothes lost!!! Some clothes went missing. I told them i wont be home to receive and my guest house staff will receive. When i got back and checked package, 3 pieces were missing. Do not trust them! Also it's quite expensive once taxes etc are added. Not as cheap as it looks! Better services available
Pathetic customer support. Bad service. Nothing good to write home about. Over a week now and clothes have not been returned. Clothes do not get ironed, even after paying for that specific service! DO NOT USE, there are many (better) alternatives. Uninstalling the app. And praying that my clothes don't go missing.
Amount they charge you will seem less but it quite high once they add taxes. In case you choose option of antiseptic and softener wash believe me they don't do it. They will just charge you for it. And clothes, they can't even take the stains out. Delivery is worst . And when you call them there Is no solution ever.last time I lost some clothes.this time clothes are not clean and there is no smell of softener being used. Highly disappointed
They lost my top. The delivery guy vanished without even taking payment. I have called at least 5 times each time they say a senior will call back. No contact till now. And they are still sending me offers and notifications! Pathetic service
This is literally the worst app. The owners don't care about customer experience. After using their service for over a year, I've shared problems with them constantly in the hope that they're a new service provider and will fix their act. But only to be told that I'm doing no favour to them by placing an order. Really really disappointing service. Clothes get lost, their rider has once tried to forcibly enter my female friend's house at 11pm while he was in a drunk state.
Don't ask me for slots when you yourself can't commit to a time. Now I have to organize my day in a way that would suit you. I'm taking up your service for convenience right? If I have to wait the whole day for your rider to come at any time of his convenience then who is the customer???
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Online Laundry & Dry Clean service provider at Gurgaon, Noida & Indirapuram