Pinwheel Caregiver

69 reviews
Content rating
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About this app

Solve the kid/phone problem with Pinwheel. No need to figure out which parental controls manage which device best! Pinwheel custom-built a system to give you the proper tool to teach your child healthy tech habits from day one.

This Pinwheel app provides access to our Caregiver Portal. The Caregiver Portal is designed to let you configure and control a Pinwheel smartphone for your child. The phone and the app work hand-in-hand to give your kid a healthy, safe first phone.

In this app, you can:

- **Safelist contacts.** A Pinwheel phone can only call and text with numbers approved by you. No strangers, no spam calls.
- **Enable apps.** No app store on the Pinwheel phone **keeps app choices in your hands**, not your child's. The curated app boutique makes it easy to choose useful, healthy, safe apps for your child. No social media, no addictive games, no mindless consumption.
- **Schedule Permissions.** Our Days/Modes calendar lets you choose which contacts and apps are available at what times of day. No texting friends during school, no staying up late using apps. You choose what they can do during different times of day. No need to constantly remind them what is and isn't ok. **Pinwheel helps them develop healthy boundaries around technology use, without the drama**.
- **Create Routines.** Help your child learn to be more independent and responsible with Pinwheel's fully-customizable checklists. A morning routine to make sure they're ready for school on time, with teeth brushed and backpack in hand. A bedtime routine for evening peace. Routines for chores, for music practice, for anything you'd like your kid to do without you telling them for the millionth time. Gold stars and confetti help them celebrate their daily wins and nurture good habits as they *ask* to stay on track.
- **Parent Them Well.** Live Status shows you the location of the phone. Text history and a Bark subscription allow you to monitor and coach them on appropriate communication.

"Waiting as long as possible" for a phone isn't a plan. Giving them a phone designed for adults and hoping you set up all the controls correctly is a recipe for stress. Pinwheel solves the kid phone problem, with a phone designed to work for both of you.

You get a tool to teach them how to use technology well. They get a phone that helps them live their best life.

Download the Caregiver Portal app today to explore the parental controls for free! Visit our website to purchase a phone for your child, and put the controls to use.


**Pinwheel Subscription Pricing**

The Pinwheel Caregiver Portal app is a companion app to Pinwheel phones. Phones can be purchased, and the monthly subscription can be set up, through our website:

Pinwheel Subscriptions

- FREE 30 Day Trial
- $14.99 USD/month

**Cellular Plans**

Pinwheel phones are unlocked devices, which allow you to choose your cellular plan from many major networks and providers. The cost for cellular service depends on which carrier and plan you choose. Our website has recommendations and information on those. For your convenience, we can even help you set up service.


**Need Help?**

If you have any questions, need help with Pinwheel, or want to provide feedback, please contact our Customer Care Team: or click the LiveChat icon on our website:
Updated on
Mar 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

68 reviews
Bill Fortenberry
August 30, 2022
Works great when paired with good hardware. We've used two different pinwheel phones, the first was their cheaper option which turned out to be a Blu phone. Blu makes cheap disposable phones that are notoriously unreliable, and we had nothing but trouble out of this phone. We replaced the Blu phone with the more expensive model, and that one was a Samsung phone. The Samsung has performed perfectly with no issues at all. The hardware made all the difference.
9 people found this review helpful
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Sara C. W.
March 10, 2023
The app has all kinds of issues. But now it won't open at all. All I get is a blank white screen. Checked the play store to see if I needed to update, nope, none available. It's extremely frustrating for a service I pay for to actually be useless. Also my kids text messages are disabled somehow, but I didn't do that and the app when it would come on a couple days ago says it's not disabled. It's such a freakin headache.
10 people found this review helpful
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March 14, 2023
Hi Sara. I'm really sorry to hear about the troubles you're experiencing with the app and our service. Could you please reach out to our Customer Care team so we can help check what's wrong with both the app and texting? We'll appreciate getting more in-depth information from you! Send us an email:
Aubrey Luma
February 4, 2023
I have a love-hate relationship with this phone. There are a lot of things I love about it (safety, peace of mind, the ability to connect with my daughter and set a schedule on her phone), but there are A LOT of kinks with the app. The time on her phone is always wrong, the parent app is not accurate all the time, and messages don't always get delivered/received. Overall, it's good for what we need, just frustrating at times.
4 people found this review helpful
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February 18, 2023
Thank you for the kind feedback and we sincerely understand your frustrations. We're actively working to get the app working to a 100% so we would appreciate if you could reach out to Customer Care for more context. ( I'm sure we can look into and fix some of your concerns.

What's new

Security update