IamResponding (IaR)

Emergency Services Marketing Corp., Inc.

About this app

This App is a companion feature to the IamResponding.com system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by thousands of fire departments, EMS agencies, and incident response entities and teams. The IamResponding.com system also includes incident notifications, duty crew scheduling, inter-agency messaging, incident mapping with directions, hydrant and water-source mapping, and much more. This App brings all of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

Support for Wear OS:
*Real-time incident notifications
*View CAD incident details and access historical incident data
*Respond to incidents directly from your wrist

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact [e-mail], or during regular business hours (M-F, 9am-5:50pm ET) at 315-701-1372. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in Google Play™.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in most jurisdictions, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 315-701-1372 to set this up.

Ratings and reviews

Android Auto disappeared/No Dashboard customization. You are stuck with (Now Responding, On Duty and Apparatus. We don't use on Duty it would be nice to change that to current incident or whatever you want. instead of having to jump all around the app to found out information. We have had them now for years and thinking about changing. To many hoops to jump through to find out information.

This app has serious reliability issues and is most certainly not user friendly. Our dispatch uses this for search and rescue calls and frequently only the members listening to their radios ever respond because we never get notifications or hear the call out through IAR. If it worked the way it's supposed to it would be a good system. But it doesn't and seems to be getting worse as time goes by.

Worked well for a while, decent features for our department. I gave 4 stars originally, but really should've been 5 stars after getting used to it. *BUT* now it continually crashes whenever I try to open it up fully. Unable to send/receive any interdepartment communication as well. This is widespread over all in our department that updated to the latest version. Need fixed asap, we shouldn't be paying for an unusable app. Restoring to 4🌟 for now, working again.

What’s new

Please call or email with questions/issues or for user training: [phone], [e-mail], or submit a support request here. We do not monitor app reviews for technical support needs or comments.
Includes:
Minor bug fixes