4.0
2.35K reviews
100K+
Downloads
Content rating
Everyone
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About this app

This App is a companion feature to the IamResponding.com system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by thousands of fire departments, EMS agencies, and incident response entities and teams. The IamResponding.com system also includes incident notifications, duty crew scheduling, inter-agency messaging, incident mapping with directions, hydrant and water-source mapping, and much more. This App brings all of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact support@emergencysmc.com, or during regular business hours (M-F, 9am-5:50pm ET) at 315-701-1372. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in Google Play™.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in most jurisdictions, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 315-701-1372 to set this up.
Updated on
May 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Personal info, Photos and videos and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.0
2.26K reviews
William Stanton
June 10, 2024
Over complicated app that feels like they just tried to get a product out without testing it. Way too much information on the alerts. Doesn't show what company should be responding in the notification. Too many settings to play with. Slow to load. Hydrants never load properly, if at all on the map. Notification sounds don't work. Menus, buried inside menus. App constantly closes if I even touch close to the left side of the screen. Apparatus should be able to be sorted by company. Not a good app
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No Neck
March 27, 2024
No longer works on my phone. It just spins when I open the app. I have cleared cache and restarted phone withno success. The app at one time was useful. Update. Was able to get it to work by installing the app and then reinstalling it. Works for awhile. Have Uninstaller it 3 times so far. Have not received audio in 5 days. Other members of the department report similar issues. Not a reliable app.
6 people found this review helpful
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Ken H
March 17, 2024
Worked well for a while, decent features for our department. I gave 4 stars originally, but really should've been 5 stars after getting used to it. *BUT* now it continually crashes whenever I try to open it up fully. Unable to send/receive any interdepartment communication as well. This is widespread over all in our department that updated to the latest version. Need fixed asap, we shouldn't be paying for an unusable app. Restoring to 4🌟 for now, working again.
17 people found this review helpful
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What's new

Please call or email with questions/issues or for user training (877) 509-0381 or support@emergencysmc.com. We do not monitor app reviews for technical support needs or comments.
Includes: minor bug fixes

App support