IamResponding (IaR)

Emergency Services Marketing Corp., Inc.

About this app

This App is a companion feature to the IamResponding.com system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by thousands of fire departments, EMS agencies, and incident response entities and teams. The IamResponding.com system also includes incident notifications, duty crew scheduling, inter-agency messaging, incident mapping with directions, hydrant and water-source mapping, and much more. This App brings all of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact [e-mail], or during regular business hours (M-F, 9am-5:50pm ET) at 315-701-1372. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in Google Play™.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in most jurisdictions, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 315-701-1372 to set this up.

Ratings and reviews

Mapping fearure is nice to see others responding in real-time. However, could really use a feature for turn-by-turn directions to a new call/incident if even to link to a separate app that supports it(i.e. Google Maps, Waze, etc...) [UPDATED] Found turn-by-turn option in previously obscured button due to my resolution/screen-size. Thanks for the insight and help.

Too difficult to mute and unmute notifications. Most other apps allow you to silence notifications through their phone. Not only that, the notifications go off in multiples. So at 3am on my day off or when I'm trying to catch what little sleep I'm going to be getting, I get woken up by this obnoxious thing and have to go through the apps settings and check off 4 different options to turn off notifications. Clearly this app wasn't designed by a first responder. And the response proved me right.

The app kept on crashing after the latest android update. I usually just wait for all the apps to fix the issues on their end and send out updates. Well, this was going on a long time and I saw others having issues. So, I emailed and asked if they had an update. Brad worked with me and determined the location was shut off on my phone. After getting it turned on, we tested and it worked. So, turn on your location notification if you are having issues.

What's new

Please call or email with questions/issues or for a tutorial on new features. 877-509-0381 or [e-mail]. We don't monitor app reviews for technical support needs or comments.

Included: improvement for saving TTD Do Not Disturb settings, and general system enhancements