
Ralph Zajac
The addition of a market place is completely unnecessary. Especially when the splash screen on open makes the app unusable for a full minute. Also, I can't access the menu because the app is under the notification area at the top of the screen. I only use this app because I have to. If this keeps up, I'll be pushing my complex to move to another solution. I'm on a Pixel 8a.
1 person found this review helpful

Maria Levy
- Flag inappropriate
- Show review history
I was satisfied with the service but today I wanted to do laundry early in the morning and added $50 at 7:20am. Not only the $50 were not added to my account in the app, but they have changed me twice the $50 today, it's pending in my credit card. I reached out to them via email and no answer, instead another email with a new receipt with the second charge I mentioned. This is really frustrating. I have been charged twice and those $100 are not even showing in the app. I want my money back!
3 people found this review helpful

Russell Prichard
The app itself is not great. It is convenient but I have a few complaints. The only time you have any options regarding your account is when you first open the app, at which time you are forced to deposit either $10 or $20 (no other option). If you have to re-install the app for any reason, any account balance left over will have to be manually moved to the new one by a support team because it does not associate your email as a transferable account. Things could improve if it were more like venmo or other online money transfer services (i.e you make an account which you can access from almost anywhere) and if the app itself had more options for uploading funds. It seems like the whole operation is run by very few people, HOWEVER, they were very prompt with assisting me when I had a problem with my account balance (I had to re-instal the app and lost my balance) and were able to transfer my wayward funds. TLDR: More options, don't re-install or you will lose your balance, support team was prompt and helpful
10 people found this review helpful